Knox Masiyakurima
Knox Masiyakurima at Criswell Chevrolet

Knox Masiyakurima

Pre-Owned Sales kmasiyakurima@criswellauto.com

Criswell Chevrolet

503 Quince Orchard Road
Gaithersburg, MD 20878

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5 Reviews

Pre-Owned Sales (301) 637-3760 kmasiyakurima@criswellauto.com

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5 Reviews

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5 Reviews of Knox Masiyakurima

January 15, 2025

Dealership Rating
Employee Rating

Knoxx and Criswell definitely know how to take advantage of customers. I wouldn't recommend this dealership to my worst enemy. I have bought multiple vehicles from this dealership, and this last car I purch More

by carmenkd2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Szot, Esteban Mesa

Jan 18, 2025

Criswell Chevrolet responded

Thank you for sharing this feedback. We are sorry to see you did not have a positive experience and hope you'll consider giving us another chance to work with you to provide the high quality car buying event you've come to expect from us.

April 02, 2024

Dealership Rating
Employee Rating

Honestly like every other dealer, all they care about is selling the car out and then they do not even worry about what they promise the customer, well at least my salesman has been acting like that. And wh More

by strella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ron Karolick, Mike McCormick , Mark he was okay but a little rude, didn’t calm me back for issues I was having. Now he doesn’t work there. Upset at all this

Apr 04, 2024

Criswell Chevrolet responded

Thank you for sharing this feedback. We are sorry to see we did not meet your expectations and hope you will consider giving us another chance to work with you in the future to provide a better experience.

January 26, 2024

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Employee Rating

This is the 4th vehicle we purchased from Criswell. We are always satisfied with the customer service we receive. Gene Hoffman is attentive, Friendly, Honest and cares about our best interest. For as l More

by ivan.gotay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gene Hoffman

Jan 26, 2024

Criswell Chevrolet responded

It's wonderful to know you can depend on our team to provide exceptional customer service each time you visit. We are here to help and look forward to working with you again.

October 02, 2022

Dealership Rating
Employee Rating

Wolves in Sheep’s Clothing I contemplated over the course of 101 days better ways of expressing my dismay with Criswell Auto of Gaithersburg, MD. I would rather speak to members of the company than pr More

by ginaparada10
Recommend Dealer
No

Other Employees Tagged: Angela

Oct 07, 2022

Criswell Chevrolet responded

Thank you for taking the time to bring this situation to our attention. We apologize for any frustration encountered with this experience. Your concerns have been shared with our management team in an effort to resolve this for you.

September 24, 2022

Dealership Rating
Employee Rating

I can say that the sales representative , Knox Masiyakurima, was outstanding. I know he was doing his best to insure that I was satisfied, I love the new car and am very happy with the vehicle. I More

by williegarrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Criswell Chevrolet responded

Thank you so much for your continued relationship with Criswell. We appreciate that you took the time to share this constructive and thorough feedback with us.

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