

268 Reviews
Write a Review268 Reviews of Klaus de Paz
May 28, 2025
So pleasantly surprised that I called Volvo to fix an urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my c urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my car serviced! I've never experienced service like this from a car dealership before. More
Other Employees Tagged: Robert Munoz, Arnold Alsua, Russ Kabrins, Bryant Perez
May 27, 2025
Another great experience with Volvo Santa Monica- thanks for everything. The worst part of this experience is getting a million reminders to fill out this survey. for everything. The worst part of this experience is getting a million reminders to fill out this survey. More
Other Employees Tagged: Robert Munoz, Arnold Alsua
May 23, 2025
High quality and efficient service, as usual. Great communication from the whole team, from the moment they picked up my car to the moment they dropped it off. Great communication from the whole team, from the moment they picked up my car to the moment they dropped it off. More
Other Employees Tagged: Laiza Guino
May 23, 2025
Excellent care , kept me updated. On time with repairs. Would go back again and again On time with repairs. Would go back again and again More
Other Employees Tagged: Arnold Alsua
May 23, 2025
They were excellent in their customer service and got the car back at the time they promised. car back at the time they promised. More
Other Employees Tagged: Robert Munoz, Arnold Alsua
May 23, 2025
Everyone I encountered in the service department was extremely helpful and friendly. My experience was that the service department was not only doing good work on my car, but was also taking care of me extremely helpful and friendly. My experience was that the service department was not only doing good work on my car, but was also taking care of me as a valued customer. More
Other Employees Tagged: Robert Munoz , Johnny Aguilar
May 19, 2025
Service department was awesome -- great communication, and all warrantee work was performed quickly and thoroughly. and all warrantee work was performed quickly and thoroughly. More
Other Employees Tagged: Robert Munoz, Arnold Alsua
May 14, 2025
Between the wonderful and very beautiful greeter who receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hote receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hotel! I appreciate and love the professionalism and transparency all the way around! Robert stays on top of repairs and what is needed to keep my vehicle safe. Their efficiency is unmatched and I go to plenty dealerships on the west side. The videos of the maintenance are by far the best I’ve encountered. Thank you so much for getting me in and out in a timely fashion Volvo! More
Other Employees Tagged: Robert Munoz , Lilo The greeter!