Kimberley Irvine | Page 6

Alot of work completed in 1 day. Work was done on time . I was kept up to date on completion. Work was done on time . I was kept up to date on completion. More

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This dealership does shark like prices. One of the most expensive places in this town. One of the most expensive places in this town. More

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Everyone was super helpful and went out of their way to help me get my new truck. Logan answered all of my questions and I love that everyone has a sense of humor and seem to love working at Cochran. help me get my new truck. Logan answered all of my questions and I love that everyone has a sense of humor and seem to love working at Cochran. More

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Doug in Service was super helpful! He took us as soon as we pulled in after having several yellow caution lights come on. He was clear with our options as what we needed to do. We i He took us as soon as we pulled in after having several yellow caution lights come on. He was clear with our options as what we needed to do. We initially intended to go ahead and drive to Michigan for the weekend but decided to take Doug’s advice and stay till repairs could be made. He checked in with us during our wait to give us updates. You could tell he was trying to get us in the road within the time promised. He came thru on that. Kudos to Doug! We normally use a Toyota dealer closer to home for service, but driving to Cochran might be our next choice thanks to Doug’s service! More

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Extremely helpful in diagnosing concerns. Thorough and communicative in explanation of solution and ensuring all concerns were addressed. Thorough and communicative in explanation of solution and ensuring all concerns were addressed. More

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Very satisfied with the work and time frame in which the car was done and the service advisor keeping me informed car was done and the service advisor keeping me informed More

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Went in for a 15000 mile service and state/emissions inspection. Advised to replace air filter only to look at after to see a small smudge of dirt on, meanwhile nothing was said about the uneven wear I' inspection. Advised to replace air filter only to look at after to see a small smudge of dirt on, meanwhile nothing was said about the uneven wear I'm having on my tires. Between not being able to trust the service department and the way I was treated when I bought the vehicle, I'm probably going to trade back to Ford after first of year. More

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Atmosphere was nice waiting lounge was comfortable. I went in for an oil change and was out pretty quickly. Employees were nice. I went in for an oil change and was out pretty quickly. Employees were nice. More

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Great service and terrific communication Car was completed on time and easy checkout!, and a fair price! completed on time and easy checkout!, and a fair price! More

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I have been using Cochran service for about seven years now and just like every other trip Kim and others in the service department and all the mechanics have done an outstanding job with my vehicle. now and just like every other trip Kim and others in the service department and all the mechanics have done an outstanding job with my vehicle. More

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