Doug Armbrust
Doug Armbrust at #1 Cochran Toyota

Doug Armbrust

Asst. Service Manager

#1 Cochran Toyota

12204 US-30
North Huntingdon, PA 15642

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4.8
271 Reviews
4.8

271 Reviews

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271 Reviews of Doug Armbrust

August 03, 2026

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Employee Rating

Woman at the service desk was completely rude, My truck was finished for 30 minutes but she didn't tell me this until I asked why it was sitting in the repair bay with no one working on it! She told me sh More

by The urickgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kimberley Irvine

Aug 10, 2026

#1 Cochran Toyota responded

Thank you for taking the time to share your feedback with us. We apologize for any negative interaction, as well as the delay you experienced, as this is not the level of service we wish you provide. We have shared your comments with our management team to be addressed internally, and hope for the opportunity to better serve you in the future.

April 10, 2026

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Employee Rating

I have nothing but great things to say about the services and the staffs niceness. More

by rydlelarry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 12, 2026

#1 Cochran Toyota responded

Thank you for the kind review! It's our pleasure to help keep you running smoothly.

April 02, 2026

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Employee Rating

This experience was awesome. Second time I came for the same repair. Nasty lady first visit. More

by charitystar0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of the employee's name when i first reached out for help, but she wanted to charge me in advance for process. Saying she wasn't sure if my warranty would cover. I found that ridiculous

Apr 09, 2026

#1 Cochran Toyota responded

Thank you for sharing your feedback with us! We apologize for any negative interaction, and hope for the opportunity to work with you again.

April 02, 2026

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Employee Rating

Great job communicating with me about the work that was needed/recommeded. Work was completed quickly and professionally. More

by Tad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberley Irvine

Apr 09, 2026

#1 Cochran Toyota responded

It's our pleasure to help- we hope to see you again!

April 01, 2026

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Employee Rating

All staff personable and professional. I was able to get an appointment very quickly and my car was finished early. Very pleased More

by JUDYFILIPOWSKI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberley Irvine

Apr 09, 2026

#1 Cochran Toyota responded

We're happy to help keep you running smoothly! Thank you for making us your service home.

March 31, 2026

Dealership Rating
Employee Rating

Would have scored higher if I didn’t have to fight re: my battery fix. More

by patsebes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

#1 Cochran Toyota responded

Thank you for sharing your experience with us! We apologize for any negative interaction, and hope for the opportunity to serve you again.

March 30, 2026

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Employee Rating

Kim and the entire service department go above and beyond. They are always very helpful and efficient. I can imagine they deal with many difficult situations, but they always try to be kind and under More

by denisekiss01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberley Irvine

Apr 09, 2026

#1 Cochran Toyota responded

Thank you for the kind review! We will be sure to pass along your praise to our team. We value your loyalty, and look forward to welcoming you back for your next visit!

March 30, 2026

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Employee Rating

Great friendly service! Definitely recommend stopping in to see them. Nobody likes paying for car maintenance but they are fair and thorough. More

by Tspears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberley Irvine

Apr 09, 2026

#1 Cochran Toyota responded

Thank you for making us your service home! It's our pleasure to help keep you running smoothly.

March 25, 2026

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Employee Rating

Very easy to get appointment. Staff was friendly and knowledgeable: work was done in timely manner: More

by Georgeanne
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

#1 Cochran Toyota responded

It's our pleasure to help- we hope to see you again!

March 21, 2026

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Employee Rating

Great service Doug and Kevin were wonderful did a great job I am satisfied. Great More

by vsf1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

#1 Cochran Toyota responded

It's our pleasure to help- we hope to see you again!

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