Kim Wolfram | Page 118

Like dealing with family I have been buying new Fords for over 40 years. I was lucky to find a salesman about 16 years ago, Mike Cooney at Klaben Ford and have been dealing w I have been buying new Fords for over 40 years. I was lucky to find a salesman about 16 years ago, Mike Cooney at Klaben Ford and have been dealing with him exclusively as he has treated me and my family with great service. We have purchased and leased many Fords. Service, attention to detail, and follow up are top notch. We have never been rushed and he makes sure we are happy with our purchase. More

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Once Again, Best Ever! Love is not a word often used to describe the car buying experience. Although you may love your new car, the buying experience is not always apprecia Love is not a word often used to describe the car buying experience. Although you may love your new car, the buying experience is not always appreciated. I have bought several cars from Klaben Ford and the experience just keeps getting better. Two weeks ago I went to see Mike Cooney, in under two hours, I was driving out of the dealership in my new car. Klaben gets it. They listen to your needs and wants and work to closely align their products to fit your needs. It’s simple, this is the best and most honest dealership in Northeast Ohio. I can’t write this review without mentioning Klaben’s service department. Again, they provide the best experience. I have been getting my service done there for many years and Kim Wolfram has always provided a professional and pleasant experience. I Love my new car and I loved the experience of buying it. Thank you Mike and Kim! More

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Outsataning as always.. My MKS was due for service and I scheduled it with my adviser Kim. She had another Lincoln MKX ready for me to drive while mine was being serviced. I My MKS was due for service and I scheduled it with my adviser Kim. She had another Lincoln MKX ready for me to drive while mine was being serviced. I loved driving the new MKX so much I was dissapointed when she called and said my MKS was ready...... Always a great service experience that never takes enough time to enjoy a different Loncoln... More

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Service experience Love Kim and the whole Klaben family. Very easy to work with and helpful. I would recommend and do everyday recommend that people visit your store. Love Kim and the whole Klaben family. Very easy to work with and helpful. I would recommend and do everyday recommend that people visit your store. More

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great service from Kim our 2013 MKZ was scheduled for recalls Kim Wolfram expedited the process along quite efficiently, I would highly recommend her in the future.. she our 2013 MKZ was scheduled for recalls Kim Wolfram expedited the process along quite efficiently, I would highly recommend her in the future.. she explained what was wrong & how it was going to be fixed & set up a loaner with out a problem.. she is very personable & a great P.R. person, thank you very much for your efficientcy… Paul & Suzie Moskun More

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Longstanding relationship My service adviser, Kim Wolfram, is the best. She is incredibly knowledgeable and extremely thorough, including helping me find the best deals. She My service adviser, Kim Wolfram, is the best. She is incredibly knowledgeable and extremely thorough, including helping me find the best deals. She and my sales guy, Dan Peters, work together to make the most of the car I am currently driving--in this case a 2013 Ford Fiesta. To top it off, I've often benefited from help when necessary in getting home during my service and returning when it's done. Billy is his name and he's very congenial and knowledgeable. I have had a longstanding relationship with this dealership and with Kent Lincoln Mercury which became a part of the Klaben Ford Lincoln through the various cars I've owned--a 2000 Mustang GT, among others. So, I know a thing or two about this dealer. More

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Great Service I recently took our Explorer in for it's first service and Kim was wonderful. She explained everything in a very professional and friendly manner. But I recently took our Explorer in for it's first service and Kim was wonderful. She explained everything in a very professional and friendly manner. But again that is what I have come to expect from Klaben. She and the deaalership are fantastic! More

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Great service experience kim is the best fast friendly and genuine. If you're going for service at Klaben ask for Kim. I wouldn't go anywhere else and you shouldn't either. kim is the best fast friendly and genuine. If you're going for service at Klaben ask for Kim. I wouldn't go anywhere else and you shouldn't either. More

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Another Ford for me Just traded my 2009 Ford for a 2013 Ford and had a great experience. Klaben's style is straight forward and my salesman Joe Peticca was excellent to w Just traded my 2009 Ford for a 2013 Ford and had a great experience. Klaben's style is straight forward and my salesman Joe Peticca was excellent to work with. Kim Wolfram is the service advisor we have worked with for several years and she is the primary reason I chose to do business at Klaben Ford. Keep up the good work Klaben Ford! More

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Always great service from Klaben Ford I have a very busy work schedule and was able to get some time off on short notice. For me, it was the perfect time to get my truck serviced but I kn I have a very busy work schedule and was able to get some time off on short notice. For me, it was the perfect time to get my truck serviced but I know how busy the dealership serviced department is. Kim Wolfram at Klaben Ford got me in that day and the job was completed while I waited. More

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