Kim Murillo
Kim Murillo at Lithia Hyundai of Reno
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Kim Murillo

Business Development Admin

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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5.0
13 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

13 Reviews

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13 Reviews of Kim Murillo

April 15, 2024

Dealership Rating
Employee Rating

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo More

by OSMARZ2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Lithia Hyundai of Reno responded

¡Muchas gracias por tu recomendación y tus amables palabras hacia Cesar y nuestro equipo en Lithia Hyundai of Reno! Estamos aquí para ayudarte siempre que lo necesites.

March 23, 2024

Dealership Rating
Employee Rating

Very friendly an will answer questions an helped us out when needed. Everyone there was excellent More

by clowdus4ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Farrell, Ryan Ferris , Ryan Newton

Mar 25, 2024

Lithia Hyundai of Reno responded

Hello there! Thank you for the positive review. We appreciate your support. Come visit the Lithia Hyundai of Reno team again soon!

December 29, 2023

Dealership Rating
Employee Rating

Great personal service. Everyone cared about helping me with y new car purchase. from start to finish More

by JOHNNYTAHOE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Chris Clark, Ryan Ferris, Joshua Clunie, Lucas Bragg , Jason Baden, Paydon Chambers, Efren Gonzalez-Aguayo

Dec 29, 2023

Lithia Hyundai of Reno responded

Johnny, we're glad to know our team at Lithia Hyundai of Reno provided you with great service during your new car purchase. Thank you for the positive feedback, our team looks forward to seeing you again later down the road!

June 19, 2023

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Employee Rating

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dis More

by JR 13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Otto Sandoval-Carpio, Iris Flores-Garcia, Gaby Temprano , Matt Ashton, Hannah Choquette, Maegan Minetto, Bryan Ogg, Jeremy Olsen, Ryan Newton

Jun 19, 2023

Lithia Hyundai of Reno responded

We're thrilled to hear about your great experience with Ryan! Our team is proud to offer an open and honest car-buying process for our valued customers. Thanks for stopping by!

April 21, 2023

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Employee Rating

Always take the best care of my vehicle and make me feel comfortable with the service they provide! More

by GABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Scott Robert, Iris Flores-Garcia, Drea McGiffin, Gaby Temprano , Hannah Choquette, Maegan Minetto, Jeremy Olsen

Apr 24, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words and five stars, Gaby! Your staisfaction is our top priority at Lithia Hyundai of Reno!

April 14, 2023

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Employee Rating

Life changing, no pressure it's like they really care about you. Very easy so simple More

by DCHEWIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Steve Leveille , David Lennox, Dawn Vincent, Holly is the best

Apr 18, 2023

Lithia Hyundai of Reno responded

Your satisfaction is our goal at Lithia Hyundai of Reno. We're happy to provide a comfortable and seamless experience for our valued customers. See you next time!

March 24, 2023

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Employee Rating

Ryan was the worst car sales person we have ever had. He made the process incredibly difficult and we will not be returning. More

by CLOSETSLEEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iris Flores-Garcia, Holly Jensen, Devin Rogers, Ryan Ferris, Gaby Temprano , Hannah Choquette, Maegan Minetto

Mar 29, 2023

Lithia Hyundai of Reno responded

Hello, I regret to hear about your less than pleasant sales experience, as our goal is to make the process easier, not more difficult. I’d love to speak with you about this in more detail so we can work on improving going forward. I look forward to hearing from you, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

January 14, 2023

Dealership Rating
Employee Rating

The service department does not communicate very well and tried to acuse me of damaging something on the vehicle that was broke on the vehicle when I purchased it. More

by jaysonwhiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Olsen

Jan 17, 2023

Lithia Hyundai of Reno responded

Hi Jayson, I apologize for the lack of communication you experienced. We strive to be as open and honest as possible with you throughout the process. Please give me a call when convenient so we can discuss your visit in more detail, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

September 29, 2022

Dealership Rating
Employee Rating

Quick, efficient, professional. Always a get the best service from here. Will keep coming back. More

by GABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Iris Flores-Garcia, Drea McGiffin, Gaby Temprano , Hannah Choquette, Tabatha Culver, Matt Franceschini, Maegan Minetto, Jeremy Olsen

Sep 30, 2022

Lithia Hyundai of Reno responded

We truly appreciate loyal customers like you! Making your appointment as quick and easy as possible is our goal. Let us know if you need anything else from Lithia Hyundai of Reno!

July 22, 2022

Dealership Rating
Employee Rating

Larry S. was very kind and very knowledgeable about the car and process of buying. More

by hamboneexpress
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Chris Clark , Larry Satica

Jul 27, 2022

Lithia Hyundai of Reno responded

Hello, we're pleased to see you had a great experience with Larry. We appreciate your feedback and look forward to your next visit!

1

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