Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 209

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.5
2,107 Reviews
4.5

2,107 Reviews

Write a Review

2107 Reviews of Kim Hausmann

August 30, 2018

Dealership Rating
Employee Rating

GREAT SERVICE This was my first time utilizing your service dept. since I purchased my 2016 Chevy Malibu in January. Even though this was a courteous free oil chan More

by dmaly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 30, 2018

Jim Butler Chevrolet responded

Thank you for choosing us for getting work done on your Malibu! We're so glad that we made a great first impression and look forward to seeing you next time! Safe travels.

August 30, 2018

Dealership Rating
Employee Rating

Great as always Was upfront with what was needed. Always very friendly. Did a great job. Got a free ride and carwash. Can't think of anything else More

by mjviz829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad you enjoyed your experience with us and that our staff took great care of you in a friendly manner! We look forward to working with you again in the future!

August 29, 2018

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Employee Rating

Service work Very friendly staff. I had an issue with my trucks DEF tank (again). It was repaired and an additional problem later surfaced. Doug got my truck back More

by tnaughton73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kircher

Aug 29, 2018

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're glad we were able to smooth out the hiccups that happened along the way and provide excellent customer service along the way! Safe travels and see you next time!

August 28, 2018

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Employee Rating

Very precise relaxing They gave me a time they best that time very friendly. They kept to what they said and was always open with a smile. Exceptional. More

by michelleninness1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Tom Butler, Mike Johnson, Melissa Perez, Tyler Sparks

Aug 28, 2018

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're so glad that you had a great experience with us. We're always here to help! Safe travels!

August 25, 2018

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Employee Rating

excellent Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment More

by marco751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

Jim Butler Chevrolet responded

That is so great to hear, marco751! We're so glad that our commitment to our customers' happiness shows through! Thank you for your feedback and for being a part of the Jim Butler Family! Safe travels!

August 22, 2018

Dealership Rating
Employee Rating

Customer service was great. From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal er More

by suttonbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2018

Jim Butler Chevrolet responded

That's great to hear! We're so glad that our team took great care of you, especially Kim and our shuttle driver! We are thrilled that we were able to meet your expectations and look forward to working with you again in the future.

August 21, 2018

Dealership Rating
Employee Rating

Need more mechanics I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and More

by DS.HUGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2018

Jim Butler Chevrolet responded

Thank you for your feedback. We are so glad that you have confidence in our service department and that Kim took such great care of you. We understand your frustrations with the longer than anticipated wait time. It looks like we did several services to your vehicle, including the diagnostic time it took to find out what the roaring noise you brought it in for was coming from. We always want to make sure that our customers' safety is #1 and that we are ensuring that there are not any additional problems that might have been missed. Sometimes this thorough service does take a bit longer.

August 20, 2018

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Employee Rating

Very satisfied with this dealership This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyo More

by shaky1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2018

Jim Butler Chevrolet responded

That is awesome! We're thrilled that you had such a positive experience for both of your visits! We sincerely appreciate your business and look forward to your third, fourth, fifth visit and beyond!

August 20, 2018

Dealership Rating
Employee Rating

Great customer service, great communication Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim m More

by rogerwilson47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2018

Jim Butler Chevrolet responded

Awesome! We're so glad that Kim took such great care of you! Thanks for your kind words and 5-star review. Safe travels and see you next time!

August 20, 2018

Dealership Rating
Employee Rating

If they tell you 30mins. Expect to be there 3 times as long 25 words isn’t enough! Had car 5 days for warranty work. Gave it back with a jacked up wheel. Waited 3hrs for a “30minfix”! More

by noc7
Customer Service
Quality Of Work
Recommend Dealer
No

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