Kim Hausmann | Page 209
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,107 Reviews
Write a Review2107 Reviews of Kim Hausmann
August 30, 2018
GREAT SERVICE This was my first time utilizing your service dept. since I purchased my 2016 Chevy Malibu in January. Even though this was a courteous free oil chan This was my first time utilizing your service dept. since I purchased my 2016 Chevy Malibu in January. Even though this was a courteous free oil change on my vehicle, I still wanted to respond to this review request to let you know that the service I received was great.. More
August 30, 2018
Great as always Was upfront with what was needed. Always very friendly. Did a great job. Got a free ride and carwash. Can't think of anything else Was upfront with what was needed. Always very friendly. Did a great job. Got a free ride and carwash. Can't think of anything else More
August 29, 2018
Service work Very friendly staff. I had an issue with my trucks DEF tank (again). It was repaired and an additional problem later surfaced. Doug got my truck back Very friendly staff. I had an issue with my trucks DEF tank (again). It was repaired and an additional problem later surfaced. Doug got my truck back in right away and the problem was repaired. Kim was also very helpful, as always. More
Other Employees Tagged: Doug Kircher
August 28, 2018
Very precise relaxing They gave me a time they best that time very friendly. They kept to what they said and was always open with a smile. Exceptional. They gave me a time they best that time very friendly. They kept to what they said and was always open with a smile. Exceptional. More
Other Employees Tagged: Stacey Thornton , Tom Butler, Mike Johnson, Melissa Perez, Tyler Sparks
August 25, 2018
excellent Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment where you feel as if you are every ones friend and part of their team. More
August 22, 2018
Customer service was great. From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal er From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal errand while my car was being served. The Driver was there right away and very pleasant. More
August 21, 2018
Need more mechanics I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and did keep apologizing for the service department having our car from Monday at 7:30 am until to Wednesday at 4:30 pm. That was way too long to have our car. The only two things I can think of is they just put my car aside because I was not waiting or you must have about 4 mechanics and need about 10. The work that was done was fine but you need to correct the waiting period. I could see his happening if I just walked in but I had an appointment which I had made a month ahead so I could have the 7:30 time. More
August 20, 2018
Very satisfied with this dealership This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyo This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyone that works there is friendly and the service department really takes care of the customers. The second visit was the same experience in and out and they gave me a loaner vehicle without me having to ask. Just overall both visits were great. More
August 20, 2018
Great customer service, great communication Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim m Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim made it all possible. Thank you More
August 20, 2018
If they tell you 30mins. Expect to be there 3 times as long 25 words isn’t enough! Had car 5 days for warranty work. Gave it back with a jacked up wheel. Waited 3hrs for a “30minfix”! 25 words isn’t enough! Had car 5 days for warranty work. Gave it back with a jacked up wheel. Waited 3hrs for a “30minfix”! More
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