Just had it inspected to see what was wrong with it.
I had an appointment, which was a day late. I didn't mind, but would have liked to have been called stating that it was delayed so that I would hav
I had an appointment, which was a day late. I didn't mind, but would have liked to have been called stating that it was delayed so that I would have known. Most people like communication.
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by happycarol
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2025 -
Jim Butler Chevrolet responded
Thank you for taking the time to leave us your feedback. We apologize that the communication ball was dropped. I will be sure to speak with the service manager regarding your concerns. If you wisht to further discuss your experience, please reach out to our service manager directly at 314-274-1687.
Dealership, personnel we’re friendly and helpful service
was done when they said major issue I had was with the delay in getting service started scheduled appointment and was told once I arrived that it wou
was done when they said major issue I had was with the delay in getting service started scheduled appointment and was told once I arrived that it would be three days before they would start looking at my vehicle if I took it then it was going to start over on the clock not sure why an appointment was needed
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by cryjwy
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2025 -
Jim Butler Chevrolet responded
Thank you for taking the time to leave us your feedback. Your appointment time is set a side for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there, your vehicle waits in line for the next available service tech. We normally quote 24 - 72 hours for this time. We hope this answers your question. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
The maintenance was done in a timely manner excellent
help at the dealership great job Jim butler
help at the dealership great job Jim butler
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by tschaef
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2025 -
Jim Butler Chevrolet responded
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
2 hrs is still a long time for an oil change but not too
bad
bad
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by gfluebbers
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Jim Butler Chevrolet responded
Thanks for your feedback. We normally quote 90 mins to 2 hours for our oil changes. In the future please feel free to use our drop off service or our complimentary shuttle services. We look forward to your next visit! Take care!
They've always done me Fair.
I try to do all my services there as long as I can get in Timely.
I try to do all my services there as long as I can get in Timely.
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by stldodgeboy
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Jim Butler Chevrolet responded
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.
I feel comfortable with my adviser Kim who is very
friendly and informative on my vehicles. I have a peace of mind.
friendly and informative on my vehicles. I have a peace of mind.
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by kilbanej1118
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Jim Butler Chevrolet responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!
Service Tech was very attentive to my needs.
He explained everything that I needed in detail
He explained everything that I needed in detail
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by jacquel43
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Jim Butler Chevrolet responded
Hi there! We're so happy we were able to help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
My service team is always the best for me.
Sounds like a broken record I know but, when your good, your good. What can I say.
Sounds like a broken record I know but, when your good, your good. What can I say.
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by brandel578
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2025 -
Jim Butler Chevrolet responded
Wow, it's feedback like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!
I think Jim Butler Chevrolet is the.
Best. I am very satisfied with the service they provide.
Best. I am very satisfied with the service they provide.
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by cheapchas0
Verified Customer
Verified Customer
Service Price Transparency
Out standing service and follow through!
Kim went the extra miles and provide excellent service. Very pleased!
Kim went the extra miles and provide excellent service. Very pleased!
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by KARONHARFST
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2025 -
Jim Butler Chevrolet responded
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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