Khanh Ho
Khanh Ho at Mazda of Elk Grove
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Khanh Ho

Sales & Leasing Consultant

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.0
20 Reviews
4.0

20 Reviews

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20 Reviews of Khanh Ho

November 25, 2024

Dealership Rating
Employee Rating

I have bought two vehicles from this dealer. I regret going back the second time. I naively thought because I was a returning customer they were going to take care of me, but I was completely wr More

by CG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Garrett Oxnaes

Nov 25, 2024

Mazda of Elk Grove responded

CG, We are unable to find an exact customer record based on your username above. The experience does not sound indicative of the level of service we aim to provide. We value your loyalty as a returning customer and want to ensure we address your concerns. Our Director of Sales, Grant Salge, is available to assist you directly and review the situation further. Please don’t hesitate to reach out to him at 916-405-5097 so we can work towards a resolution that restores your confidence in us. We look forward to hearing from you.

September 30, 2024

Dealership Rating
Employee Rating

Great service and customer service. Helpful staff. Khan was knowledgeable and very helpful. Great experience. More

by Z-go
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Mazda of Elk Grove responded

Thank you for the 5-star review! We're delighted to know you were taken such great care of during your car-buying experience with us! We appreciate your business and look forward to a long-lasting relationship!

September 25, 2024

Dealership Rating
Employee Rating

Garrett was so helpful and accommodating. Everyone worked to get us a great deal. Thanks More

by Sennadavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes

Sep 25, 2024

Mazda of Elk Grove responded

Senna, Thank you for taking the time to share your amazing experience with Garrett! We are so glad to know he took such amazing care of you during your time with us. We really do love to get our clients the BEST deals! We appreciate your business and look forward to a long-lasting relationship!

September 23, 2024

Dealership Rating
Employee Rating

The Waypoint GPS theft protection is missing in action. Waypoint did not send me an e-mail activation. I sent the company an e-mail and it bounced back. That leads me to believe that Waypoint is out of bus More

by Thomaspyka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 23, 2024

Mazda of Elk Grove responded

Thomas, We apologize on behalf of our provider for any issues. We have confirmed that they have not received an email regarding the matter. Please contact them by calling 888-876-3859 or by visiting their site at https://www.waypointgps.com/contact-us, and they will handle this immediately. If you encounter any further issues, feel free to contact Julian Gonzalez, General Sales Manager, at 916-405-5082.

August 19, 2024

Dealership Rating
Employee Rating

excelente person he always helped me to make sure I got the right deal wherever cuestión the I have he always having the Answer. This is my second car from that location. The first car the person helped me More

by Franciscojrenteria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Shields, Danny Nguyen

Aug 19, 2024

Mazda of Elk Grove responded

Francisco, Thank you so much for taking the time to share your amazing experience working with Khanh! He really is one of the best and we're so fortunate to have him on our team! We truly appreciate your loyal patronage and look forward to being here for all your vehicle needs!

October 29, 2023

Dealership Rating
Employee Rating

Garrett was great throughout the entire transaction. A+ customer service and very knowledgeable! We all know being at the dealership for hours is *yuck* but Garett’s made the buying experience bearable. More

by KEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes , Som Keola

Oct 30, 2023

Mazda of Elk Grove responded

Keven, Thank you for taking the time to share your 5-star review of your experience working with Garrett! We are so happy that he was able to give you such A+ customer service. We truly value you and your business with us and look forward to a long-lasting relationship!

April 25, 2022

Dealership Rating
Employee Rating

Nick was excellent! He took good care of us! We had a great experience all around! More

by walterah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Gonzalez, Eric Fernandez Cervantes , Gerlie Fevidal, Nick Ishihara

Apr 25, 2022

Mazda of Elk Grove responded

What a beautiful family photo! Congratulations on your Mazda purchase! We truly appreciate you family's business.

December 11, 2021

Dealership Rating
Employee Rating

If you want to have a smooth experience, above-and-beyond, customer service upfront, honest staff, please come visit this place. Ask for Garret. He is the man. Garret is the kind of profes More

by gribley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes , Maria Angulo

Dec 13, 2021

Mazda of Elk Grove responded

Thank you for sharing your wonderful experience with Garrett, Khanh and Maria. We are so happy to hear the team made car buying simple and stress free. We just love getting the best deal for all our clients. We hope santa is good to your family too!

December 11, 2021

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Employee Rating

If all dealerships had somebody like Garrett, their lots would be empty not because of a shortage in supply, but because of overwhelming demand by happy new and returning clients. I will be a returning clie More

by ihgfall
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes , Maria Angulo

Dec 13, 2021

Mazda of Elk Grove responded

Wow, what kind words! We just love hearing how Garrett exceeded expectations. You can ensure that trust and integrity are always part of our values here at Mazda Elk Grove. Wishing you very Happy Holidays!

July 28, 2021

Dealership Rating
Employee Rating

Kahn was very friendly, and very helpful. Maria explained everything very clearly and throughly. Kahn was sure to explain everything in the car to me, and Maria helped me get the options that I wanted. More

by Jeremy wilkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo

Jul 30, 2021

Mazda of Elk Grove responded

Jeremy, Thanks for the 5-stars! I'm happy to know Kahn was friendly and helpful. If you have any questions, we are one call away. Happy motoring!

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