Kevins Mercedes | Page 16

Cheerful and helpful when you show up in person. Tricky to get in touch with via phone, but the online scheduler works fine. Tricky to get in touch with via phone, but the online scheduler works fine. More

by Customer Verified Customer Verified Customer

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Great place good service not a long wait. I’ll be back again. Highly recommend I’ll be back again. Highly recommend More

by KASSIHUPE1 Verified Customer Verified Customer

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Fast, efficient professional, personal is friendly and professional and helpful. They are good at their job. professional and helpful. They are good at their job. More

by MARBIL2 Verified Customer Verified Customer

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Best service department in town. Also appreciate the rides if needed and speed of service. Also appreciate the rides if needed and speed of service. More

by DANYLUKKEPE7 Verified Customer Verified Customer

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Thanks for continuing to provide good services for my suv. I look forward in receiving my next service on 10/26. suv. I look forward in receiving my next service on 10/26. More

by Lennier😋 Verified Customer Verified Customer

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The best service I had when I'm taking my vehicles in to get worked on and very kind when I'm talking to one of the workers very helpful get worked on and very kind when I'm talking to one of the workers very helpful More

by ERASO.DEBBIE Verified Customer Verified Customer

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Got the vehicle in as scheduled. Service customer support guys are great. They're friendly and professional. Work completed in a little longer time than expected but one of the custo Service customer support guys are great. They're friendly and professional. Work completed in a little longer time than expected but one of the customer service guys came out the the waiting lounge and informed me. The work was complete to my satisfaction. Great service department! More

by GARYHUDSON907 Verified Customer Verified Customer

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Excellent service. Always on time, courteous, and efficient. I would recommend my friends to this business. Always on time, courteous, and efficient. I would recommend my friends to this business. More

by GEVERNON Verified Customer Verified Customer

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Reaching service dept. . is impossible. My wife literally had to go there & make contact. Didn't tighten oil plug, lost all oil on highway! I've lost a lot of trust with t . is impossible. My wife literally had to go there & make contact. Didn't tighten oil plug, lost all oil on highway! I've lost a lot of trust with this shop, they used to be spot on. The service manager seems to care & tries hard though. More

by NONE3 Verified Customer Verified Customer

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I have been to their service desk a couple of times and they seem to be behind in their work. I had an appointment the first time and wasn’t check in until walk in were taken care of. The service personnel they seem to be behind in their work. I had an appointment the first time and wasn’t check in until walk in were taken care of. The service personnel should ask if anyone has an appointment before taking walk ins. The 2nd appointment was rather quick because a part has to be ordered, as it appears to be a manufacturer defect or QC did not catch the issue. There is also an active recall to tow hitch, but the fix is not really a fix, but a quick remedy that requires more visits. Come up with a solution and stop stringing owners along or you start losing customers. More

by MYTOR1962 Verified Customer Verified Customer

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