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Kevins Mercedes

Overview Reviews (384) Inventory (217)

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Kevins Mercedes

Kevins Mercedes | Page 15

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.3

384 Reviews

Overview Reviews (384) Inventory (217)

Dealership Experience

6 yrs, 6 mos

Industry Experience

8 yrs, 1 mo

Languages Spoken

English

Spanish

4.3

384 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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384 Reviews of Kevins Mercedes

November 01, 2022

Dealership Rating

Employee Rating

I’ve always been happy with every visit I’ve had. I bought my tuscon brand new in 2021 and would never buy another brand. I bought my tuscon brand new in 2021 and would never buy another brand. More

by Julie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Felipe Soriano-Sosa, Hayden Baker , Bryan Collins, Robbinson Rodriguez

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Nov 01, 2022 -

Lithia Hyundai of Anchorage responded

Hi Julie, Thank you for the review! We are glad your time with us has been a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

October 30, 2022

Dealership Rating

Employee Rating

Service advisors willing to jump in and help each other out and help customers that are waiting. out and help customers that are waiting. More

by HOLANDCODY907

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joshua Shook , Riley Welch-Pritchett

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Oct 31, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! It was a pleasure to work with you here at Lithia Hyundai of Anchorage! We hope to see you again down the road!

October 30, 2022

Dealership Rating

Employee Rating

Service department is knowledgeable, and good at what they do. Service Advisor are willing to explain things. they do. Service Advisor are willing to explain things. More

by robgfinke

Verified Customer

Recommend Dealer

Yes

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Oct 31, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are happy to hear your time with us was a knowledgeable experience! We hope to see you again here at Lithia Hyundai of Anchorage!

October 30, 2022

Dealership Rating

Employee Rating

Super easy to work with and not pushy at all about buying. I would recommend to anyone to buy from Hyundai. buying. I would recommend to anyone to buy from Hyundai. More

by STEFANY1B

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joshua Shook , Matthew French, Jason HESS, Dillan Morales

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Oct 30, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was an easy experience! We hope to see you again here at Lithia Hyundai of Anchorage!

October 29, 2022

Dealership Rating

Employee Rating

When you can get an appointment they are great. Problem is that phone calls go to voicemail that are never responded to. Text option does not work. Online blue link is broken. I had to make an appo Problem is that phone calls go to voicemail that are never responded to. Text option does not work. Online blue link is broken. I had to make an appoint by going to the counter. More

by MOUNTAINSHEPHARD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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Oct 30, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We appreciate your patience in working with us. We will take your review into consideration on how to improve our service here at Lithia Hyundai of Anchorage. We hope to see you again down the road.

October 24, 2022

Dealership Rating

Employee Rating

Always enjoy my service here. Needed a headlight and brake light replaced. Was on the road fast. Kudos to the crew at Lithia Hyundai! Needed a headlight and brake light replaced. Was on the road fast. Kudos to the crew at Lithia Hyundai! More

by BUNZAI29

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 24, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was quick and efficient! We hope to see you again here at Lithia Hyundai of Anchorage!

October 23, 2022

Dealership Rating

Employee Rating

I always have the most positive experiences at Lithia. The staff is always so kind and supportive. The staff is always so kind and supportive. More

by AMYCOLEMAN1977

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Hippen , Layne Gunter

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Oct 24, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a positive experience! We hope to see you again here at Lithia Hyundai of Anchorage!

October 20, 2022

Dealership Rating

Employee Rating

Greeted with a hello and a smile and nice to have coffee and lounge area while waiting for my vehicle and lounge area while waiting for my vehicle More

by KHUNKOA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Jeremy Tou

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Oct 20, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great time in our lounge! We hope to work with you again here at Lithia Hyundai of Anchorage!

October 19, 2022

Dealership Rating

Employee Rating

Accommodated my schedule, they did the oil change and maintenance check in less time than quoted. maintenance check in less time than quoted. More

by Elamebull

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Jeremy Tou

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Oct 20, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a good experience! We hope to see you again down the road!

October 18, 2022

Dealership Rating

Employee Rating

Great service and facilities. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. Very helpful in scheduling changes. Service personnel were friendly and kept me informed on the progress during my wait. More

by JPBITTLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 20, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a helpful experience working with us! We hope to see you again here at Lithia Hyundai of Anchorage!

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