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Kevins Mercedes
Kevins Mercedes | Page 14
Service Advisor
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
384 Reviews
Dealership Experience
6 yrs, 6 mos
Industry Experience
8 yrs, 1 mo
Languages Spoken
English
Spanish
384 Reviews
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384 Reviews of Kevins Mercedes
Verified Customer
November 17, 2022
Excellent customer service. Staff does it best to listen and respond to my needs. You should be very proud if your staff. Staff does it best to listen and respond to my needs. You should be very proud if your staff. More
by Karen
Other Employees Tagged: Hayden Baker , Bryan Collins
November 12, 2022
Customer service is amazing! Scheduling a service is fast and convenient, they also noyify you asap the moment your vehicle is ready. Scheduling a service is fast and convenient, they also noyify you asap the moment your vehicle is ready. More
by ANTRON2279
Other Employees Tagged: Elizabeth Strickland, Joshua Shook , Bryan Collins, Jeremy Tou
November 11, 2022
Always straightforward with what service needs to be done and I get no hassle about anything extra to do. Will continue to use them for all service needs until I get a bad experience, which hasn’t happened i and I get no hassle about anything extra to do. Will continue to use them for all service needs until I get a bad experience, which hasn’t happened in 7 years. More
by ANDREWCDUB
November 10, 2022
Car works amazing! Thank you! Had my summer tires changed to snow tires and it's running perfectly! Thank you! Had my summer tires changed to snow tires and it's running perfectly! More
by ALASKAWOLVES
Other Employees Tagged: Mark Jahnke, Jessie Beals, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez
November 02, 2022
Have been helpful to me when purchasing my vehicle and servicing it for for routine maintenance. servicing it for for routine maintenance. More
by BRAVAHO
Other Employees Tagged: Joshua Shook , Jeremy Tou
November 02, 2022
I appreciated Bryan's friendly and professional check-in. My thanks to the entire service team for their experience and expertise in diagnosing and fixing my audio problem. A loose connector! My thanks to the entire service team for their experience and expertise in diagnosing and fixing my audio problem. A loose connector! More
by RSMITH
Other Employees Tagged: Bryan Collins
November 02, 2022
The service and sales department are both wonderful. Blake arranged my vehicle for me during my quarantine with Covid. That in itself was amazing. He found a vehicle for me and communicated with me with Blake arranged my vehicle for me during my quarantine with Covid. That in itself was amazing. He found a vehicle for me and communicated with me without me leaving my home until I was well. I never had an experience that was so easy, I really could not believe how easy he made my experience. And on top of that 2years later he still remembers my name and addresses me by name when he sees me and he's not busy. You are truly appreciated. The contact I have had with the service department is equally experienced as the sales. Kevin's has been excellent in keeping me on track with any concerns and questions I may have regarding current and future service my vehicle may need and in giving me options and choices. However I am owed a detail and when you are able to fill that position I would appreciate getting this completed also. I have recommended your company to my friends and coworkers. Keep up the excellent customer service. And I do truly thank you for the call backs when my call has to be rerouted to the parts department. They ate always patient and listen so they can serve me or get me to the correct person whom can address my needs. My experience has been uncomplicated. So in closing the employees pay attention when speaking to me and following up with great service. Keep up the great work. Sorry this is so long. More
by Karen
Other Employees Tagged: Blayke Mccarthy
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