Kevin Zatz
Kevin Zatz at Honda of Kenosha

Kevin Zatz | Page 34

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
363 Reviews
4.8

363 Reviews

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363 Reviews of Kevin Zatz

October 08, 2023

Dealership Rating
Employee Rating

He was very helpful! He Explained everything in detail He was very professional and curious. More

by canyonllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 06, 2023

Dealership Rating
Employee Rating

Really appreciate the service provided. We purchased our 2022 Honda Pilot and noticed after a few hundred miles to pulled to the right. Unfortunately, due to our extremely busy schedule w More

by schaut.bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Rees

Oct 09, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

October 05, 2023

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Employee Rating

Kevin expressed a genuine concern for my maintenance issue and took the time to call me to keep me updated. More

by yssabyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Honda of Kenosha responded

Thank you for the kind words for Kevin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 05, 2023

Dealership Rating
Employee Rating

Unfortunately they could not fix my problem. Found out on my own and a few hundred dollars later that they overlooked a simple solution. Also my splash guard fell off the next day so it was not More

by Danyel B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2023

Honda of Kenosha responded

We appreciate your business, Danyel, and we'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 05, 2023

Dealership Rating
Employee Rating

Musa was extremely helpful and kind to work with. He always looks out for his customers. I recommend. More

by Mathai Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , MUSA

Oct 05, 2023

Honda of Kenosha responded

Thank you, Mathai, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Musa here at Honda of Kenosha.

October 01, 2023

Dealership Rating
Employee Rating

He did a great job Really took his time to explain things even got me a shuttle!! More

by vazquezroly847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 20, 2023

Dealership Rating
Employee Rating

Although not a super big deal, but it was stated that the washer fluid was low and filled to appropriate level during vehicle inspection. The washer fluid was not filled and warning light came on only days More

by joel.symoens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2023

Honda of Kenosha responded

Joel, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 19, 2023

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Employee Rating

I was told I needed to buy a new tire due to a non-repairable sidewall puncture. I was shown a photo with a screw protruding from a tread. I took it to a local mechanic near where I live. He pulle More

by tomgibbons48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente

Sep 19, 2023

tomgibbons48 responded

I had the oil changed but the dashboard oil life indicator still shows 30% left. So was it actually changed or did they forget to reset the indicator to 100%?

September 19, 2023

Dealership Rating
Employee Rating

Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K More

by cwsnsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Sam Waddell

Sep 20, 2023

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2023

Dealership Rating
Employee Rating

Very kind and has wide knowledge and great seller . The only thing will be good a fallow. Because I have to go back next day of the service because the tire pressure sign was on. And we was a very nice More

by luz_castano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Sep 18, 2023

Honda of Kenosha responded

It's great to hear that Rodney and Kevin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

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