Kevin Russell
Kevin Russell at Guntersville Chevrolet
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Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
105 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

4.9

105 Reviews

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105 Reviews of Kevin Russell

April 17, 2025

Dealership Rating
Employee Rating

Helped very quickly to resolve my problems. Less than 24 hours. Friendly service. Would recommend More

by dr.cmason.do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Dealership Rating
Employee Rating

Everything was great and staff was very friendly and welcoming definitely recommend for all services More

by saraandjazzlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez

Apr 17, 2025

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Dealership Rating
Employee Rating

Great service and atmosphere. Work was completed quickly without a long wait. Will definitely go back. More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Guntersville Chevrolet responded

Gerald, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

April 02, 2025

Dealership Rating
Employee Rating

Pleased with my experience. Got my car in and out in one day without an appointment! More

by hannahdenise55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2025

Dealership Rating
Employee Rating

Beyond Excellent customer service and went the extra mile to help get my service taken care of More

by Bambrit82
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

Mar 21, 2025

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

March 17, 2025

Dealership Rating
Employee Rating

Absolutely love this service department! The new process is awesome. I loved being able to approve or decline the recommended repairs from my phone and getting an inspection video from the t More

by vwgti97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2025

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Dealership Rating
Employee Rating

These people know how to treat you. I recommend them to everyone. Thanks Kevin. Thanks Chase and David for all you have done for us. More

by rfuqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We sincerely value your business and look forward to your next visit!

February 23, 2025

Dealership Rating
Employee Rating

Everyone at the dealership that I met was great. David, CJ and the service manager, I think his name was Craig was very nice. The only thing that was wrong was, whoever the clean up person is cove More

by randalltallent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Harris

Feb 26, 2025

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

February 19, 2025

Dealership Rating
Employee Rating

Kevin does a great job of finding time within the schedule to have my truck serviced. I’m much appreciative of the updates he provides throughout the process. More

by ANeSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Kevin here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

Dealership Rating
Employee Rating

One of my best truck purchasing experiences. No pressure, just good ole fashioned, great customer service. More

by darrellflores
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 18, 2025

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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