Kevin Rafeek

The team at Southern Acura in Newport News offers exceptionally friendly service—welcoming, helpful, and genuinely customer-focused. They go out of their way to make the experience smooth and stress- exceptionally friendly service—welcoming, helpful, and genuinely customer-focused. They go out of their way to make the experience smooth and stress-free, answering questions with patience and professionalism. A refreshing level of care that makes you feel valued from start to finish. More

by RyanRoscoe Verified Customer Verified Customer

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Took car in due to rattling noise. Replaced parts but rattling noise persists although we were told it was gone. Also asked if clips to hold engine shield were replaced and they answer Replaced parts but rattling noise persists although we were told it was gone. Also asked if clips to hold engine shield were replaced and they answered yes but they were not. Also, car was returned with paint chips on hood they were not there when we took it in. More

by Sraines1 Verified Customer Verified Customer

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Southern Acura is clean, fast, and considerate! Everybody is so nice, helpful, and knowledgeable about the products! Everybody is so nice, helpful, and knowledgeable about the products! More

by Erin.n.little Verified Customer Verified Customer

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Professional, short wait times, quality work, professional and personable staff in both service and parts. professional and personable staff in both service and parts. More

by Melanie Davis Verified Customer Verified Customer

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Southern Acura Newport News, has some of the best customer service I have experienced in a long time. I will definitely continue getting work done here! customer service I have experienced in a long time. I will definitely continue getting work done here! More

by bburcher07 Verified Customer Verified Customer

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The service was good! I will be going back in the future. Have a nice day. I will be going back in the future. Have a nice day. More

by nphil005 Verified Customer Verified Customer

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Every time I have brought my vehicles to Southern Acura… Mr. Rafeek provided me with excellent service. Mr. Rafeek provided me with excellent service. More

by vesal144 Verified Customer Verified Customer

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I like their willingness to accommodate my schedule and the cleanliness of the facility. Very helpful. the cleanliness of the facility. Very helpful. More

by L Verified Customer Verified Customer

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Customer service was really great. The mechanical work is truly great job, but the rate is little bit high. The mechanical work is truly great job, but the rate is little bit high. More

by AKBARY.FAISAL Verified Customer Verified Customer

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Excellent! ! Personnel are knowledgeable, informative and responsive when I bring my Acura's in for service or repair. ! Personnel are knowledgeable, informative and responsive when I bring my Acura's in for service or repair. More

by 2WJONESJR Verified Customer Verified Customer

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