Cisco Lugo

I have been going to this location (different names at times) for 31 years. I have owned 6 Acuras from the old Integra, RSX, TSX and now TLX. It's the only car I'll ever own and the only dealer I will go times) for 31 years. I have owned 6 Acuras from the old Integra, RSX, TSX and now TLX. It's the only car I'll ever own and the only dealer I will go to. When my friends go to their dealers I tell them well you're not at Acura so there you go! More

by tobyrn Verified Customer Verified Customer

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Very clean establishment they treat their customers with respect and loyalty quickly in and out respect and loyalty quickly in and out More

by Dgoddard10164 Verified Customer Verified Customer

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Excellent service from start to finish! Brief story I came in from Maryland in every light on my dashboard was lit up on a Sunday afternoon. I immediately came in with my infant newborn g Brief story I came in from Maryland in every light on my dashboard was lit up on a Sunday afternoon. I immediately came in with my infant newborn grandson, panicking because I was out of town and only in town for a short period of time and I could not travel with this vehicle in these hot weather conditions with the newborn baby, The service advisor assisted me immediately even though he was swomped with other vehicles that also needed repair. He told me that i could leave my car and he offered me a ride to my daughter's house which is right around the corner, he kept me updated on all the the repairs that were being performed. Offered to pick me up and go over the bill. Also, when I arrived my car was clean inside and out. I couldn't ask for anything better he. Also cleared out some recalls that were sitting on my car for a couple of months as well. The service was beyond my expectations! Even the shuttle driver that picked me up was extremely nice, friendly and had excellent customer service. Even though I reside in Maryland I would recommend my acura being serviced at this location! (Plus, I get to see my babies) it's a win win! Thank you to all that played a part in relieving my anxiety and not pushing me away. All 10's! I am completely satisfied with everything!! Cisco is the best, give that man a raise!!!! More

by Joye G from Southern Maryland Verified Customer Verified Customer

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Love this dealership, always clean and the staff is always friendly. I bought my car from here and anything I need to get done I take it here and no where else. Cisco in the service department is so he always friendly. I bought my car from here and anything I need to get done I take it here and no where else. Cisco in the service department is so helpful and very knowledgable. More

by CORDEROSTEVEN51 Verified Customer Verified Customer

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I love the Acura team in Newport News they always do a good job and have good customer service good job and have good customer service More

by Neariahsmom Verified Customer Verified Customer

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Kevin gets me right every time I show up. He gets me in and out as fast I can go eat. I love hall souther Acura. He gets me in and out as fast I can go eat. I love hall souther Acura. More

by Ronald.cooper502000 Verified Customer Verified Customer

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Service advisor was outstanding and mechanics did a great job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. More

by Bielick1 Verified Customer Verified Customer

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The service agents are always friendly. I appreciate the extras in the waiting area. Thank you I appreciate the extras in the waiting area. Thank you More

by PHSTANLEY Verified Customer Verified Customer

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They took care of my vehicle and found out what was going on with it they also provided a loaner while my car was in shop going on with it they also provided a loaner while my car was in shop More

by pkarven Verified Customer Verified Customer

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Service reps are always helpful and courteous. Repairs are completed in a timely manner. Everything is always explained Repairs are completed in a timely manner. Everything is always explained More

by nurseetter Verified Customer Verified Customer

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