Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
603 Reviews
4.9

603 Reviews

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603 Reviews of Kevin Rafeek

October 28, 2025

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Employee Rating

I love being able to come to my appointment and the person working on my car is already there and waiting. Live her smile, and eagerness to assist. Thank you for that. I really needed that welcome that More

by Arnisescott
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

October 25, 2025

Dealership Rating
Employee Rating

Excellent customer service i never wait and the experience never disappoints. I will always bring my car to Kevin and the Southern Acura team. More

by Tamara
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

October 25, 2025

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Employee Rating

Kevin is always professional and courteous when I am receiving service at Southern Acura. I can depend on my car being serviced promptly and with great care. More

by CRYSTALECARRINGTON
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

October 24, 2025

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Employee Rating

Kevin is always kind and explains things thoroughly. The dealership is always quick at getting me in and out, and the waiting area is nice with great refreshment. More

by brownshay1234
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

October 24, 2025

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We are happy with the service and will use the dealership again. The service manager was very nice and professional. More

by COB0
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

October 24, 2025

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Employee Rating

A very pleasant experience with knowledgeable staff and excellent communication. The video of problems was great. More

by rpresssr
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

October 24, 2025

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Employee Rating

Quick service, friendly people. Kevin is very personable, clear, and helpful. Impressive service area also. More

by fourbennetts
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

October 23, 2025

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Employee Rating

Great don't think that it could have been better I like the why that thay take care of me when I bring my car there More

by JOACHPT
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

October 23, 2025

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I very happy. Jess is thorough on time and communication is excellent!! I’ll be back. More

by CARSONCLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

October 21, 2025

Dealership Rating
Employee Rating

Friendly, prompt, helpful, and got me a very timely appointment. Very much appreciated. She is a gem. More

by Rrdimattia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

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