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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 17

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
212 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

212 Reviews

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212 Reviews of Kevin Proo

November 03, 2025

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Employee Rating

I always got my car taken care of at the dealership in Illinois where I bought the car. After a few unsuccessful tries I have finally found a trustworthy place in Arizona to do maintenance on my car. More

by JoyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Germain Honda of Surprise responded

Thank you for choosing to work with us here at Germain. Your business and trust in our team mean so much to us all. We look forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

October 31, 2025

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Employee Rating

Excellent service, Robert was very friendly and helpful. I enjoy when I come for service More

by kathy.oberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

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Nov 04, 2025

Germain Honda of Surprise responded

Thanks you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, Sassha Motz General Manager

October 30, 2025

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Employee Rating

I have a great experience! Thank you! Kevin. He took the time to explain everything clearly. More

by MAYRAORQUIZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Germain Honda of Surprise responded

We truly value your business and thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

October 15, 2025

Dealership Rating
Employee Rating

Kevin was really great and friendly, I would definitely recommend anyone to come here & see him! More

by dai2120064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Germain Honda of Surprise responded

Thank you so much for this excellent review. We’re here to stick with our promise and deliver a quality guest experience. We really appreciate your business and support. Wishing you all the best. Best Regards, Sassha Motz General Manager

October 13, 2025

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Employee Rating

Very helpful and informative. It was a great experience and I felt confident everything was done More

by Sandymahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

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Oct 14, 2025

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

October 09, 2025

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Employee Rating

Friendly and knowledgeable people. Great selection of vehicles. Clean and inviting lounge area to wait for your car while it is being serviced. More

by sonadora8660@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Michael Breezy Briese

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Oct 10, 2025

Germain Honda of Surprise responded

We're delighted you enjoyed a pleasant visit and a comfy wait in our lounge. Enjoy the road in your new Honda. Please come see us again someday! Best Regards, Sassha Motz General Manager

October 09, 2025

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Employee Rating

Everything was perfect! Thanks for making the process so easy! Got me in and out More

by Redrobin9904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

Report | Print
Oct 09, 2025

Germain Honda of Surprise responded

Our team is pleased to know your visit met our high 5-star standards for quality and efficiency. See you next time. Best Regards, Sassha Motz General Manager

October 06, 2025

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Employee Rating

Our Service, which was a Recall part, was taken care of very quickly. They kept in touch with us along the way. They were amazing! More

by davis.tammy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Germain Honda of Surprise responded

Thank you for letting us know that your recent recall visit was handled with great care and communication. See you next time. Best Regards, Sassha Motz General Manager

October 01, 2025

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Employee Rating

The check-in person ( Kevin) was very nice . He explained the service details and communicated periodically on what was proceeding. More

by rhs101952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and informative service experience with Kevin. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

September 30, 2025

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Employee Rating

very friendly and relatable service. Everything was clear and straightforward. Would definitely recommend to friends and family. More

by Taylor.mateko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Germain Honda of Surprise responded

We are happy you enjoyed a 5-star informative service experience with our team. Best Regards, Sassha Motz General Manager

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