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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 16

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
212 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

212 Reviews

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212 Reviews of Kevin Proo

November 24, 2025

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Employee Rating

Kevin made sure my recall was reprogrammed in an hour and washed my vehicle too More

by Tomgillespie1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain Honda of Surprise for your automotive recall needs. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

November 24, 2025

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Employee Rating

Helpful service folks. Got my issue handled as quickly as the could, given the situation. Even gave me a free loaner for a few days. More

by PATRICKLARSON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Germain Honda of Surprise responded

Thank you for sharing your 5-star service experience with our team here at Germain Honda of Surprise. Your business and kind words mean so much to us all. Best Regards, Sassha Motz General Manager

November 20, 2025

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My experience was excellent. Have been a customer since the dealership opened. Service rep was great. More

by pittpiratefan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Germain Honda of Surprise responded

We are honored that you have continued to choose our dealership for your automotive needs over the years. Thank you for taking the time to leave this kind review. Best Regards, Sassha Motz General Manager

November 19, 2025

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Employee Rating

Excellent work and communication on my recent service required for my 2025 CR-V Hybrid More

by JEFF@DELNERO-ARTWORK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

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Nov 20, 2025

Germain Honda of Surprise responded

Thank you for letting us know that your recent service visit was handled with great care and communication. Our team looks forward to continuing to ensure your overall satisfaction. Best Regards, Sassha Motz General Manager

November 18, 2025

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Employee Rating

Germain Honda is amazing the service people are always so great and Kristina was very helpful More

by SDSSOCAL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Nathan (Nate) Garcia , Montana Boone, Kristina Miranda

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Nov 19, 2025

Germain Honda of Surprise responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, Sassha Motz General Manager

November 14, 2025

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Employee Rating

Kevin was very helpful and knowledgeable. He took time to explain what our service would entail. We were very pleased. More

by bertaroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Germain Honda of Surprise responded

We are happy your enjoyed a quality and informative experience. Thank you for sharing your experience. Best Regards, Sassha Motz General Manager

November 14, 2025

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Very good customer service and team work. They got my car in and out with the service I asked for and more.. thanks Honda family. More

by rollinssandra3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Germain Honda of Surprise responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you for the review! Best Regards, Sassha Motz General Manager

November 12, 2025

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Employee Rating

Gets the work done in a timely manner in the timeframe promised. Great support from Kevin Proo! More

by WRITING
Recommend Dealer
Yes
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Nov 13, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. We are happy to know that our team met if not exceeded your expectations. Best Regards, Sassha Motz General Manager

November 06, 2025

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Employee Rating

I had an outstanding experience at Germain Honda of Surprise with Kevin Proo and the entire service team. They worked on my 2019 Accord Sport and did an exceptional job from start to finish. Kevin w More

by Arnoldc022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share such a wonderful review! We’re thrilled to hear that Kevin and our service team provided you with an outstanding experience and that their professionalism, communication, and attention to detail stood out. Your kind words about our commitment to transparency, quality, and customer care mean a great deal to us. We truly appreciate your recommendation and look forward to continuing to provide you with exceptional service for your Accord and future automotive needs. Best Regards, Sassha Motz General Manager

November 03, 2025

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Employee Rating

Great customer service. Communicated important details regarding vehicle. Went over concerns and recommendations for the vehicle. More

by hermen.hernandez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 04, 2025

Germain Honda of Surprise responded

We're happy to hear that our team made sure you had an excellent service experience, and that all of your needs and expectations were efficiently met. We appreciate your business and hope to work with you again the future. Best Regards, Sassha Motz General Manager

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