Kevin Poeling

Promised loaner when needed when I bought the GV70 in 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RE 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RENTAL…TERRIBLE CUSTOMER SERVICE AND SERVICE DEPARTMENT. WOULD NOT BUY A CAR FROM THIS DEALERSHIP…. More

by SRS Verified Customer Verified Customer

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I keep receiving emails from this dealership despite not owning a Genesis and not living in Florida. No one can explain it. I have called twice and emailed and spent 30 minutes on the phone. Clearly they do owning a Genesis and not living in Florida. No one can explain it. I have called twice and emailed and spent 30 minutes on the phone. Clearly they don’t have it together. More

by shelagj Verified Customer Verified Customer

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Very professional, easy to work with. Very knowledgeable regarding the vehicle. Actually care about the customer. Very fair on pricing. We srive 40 miles to this dealer even though we hav Very knowledgeable regarding the vehicle. Actually care about the customer. Very fair on pricing. We srive 40 miles to this dealer even though we have a Genesis dealer near our house because Genesis of Naples is so superior to others. More

by marijo425 Verified Customer Verified Customer

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I don’t think that the Genesis buyer feel comfortable over there Maybe the new building will help over there Maybe the new building will help More

by SDMBR17 Verified Customer Verified Customer

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