Dealership Experience
5 yrs, 5 mos
Languages Spoken
English
228 Reviews
Write a Review228 Reviews of Kevin McCarthy
January 07, 2026
I appreciate the work that they did given the situation with the first car. Its nice to know that there are still upstanding businesses in the world. with the first car. Its nice to know that there are still upstanding businesses in the world. More
Other Employees Tagged: Daryl Callahan, Joe DeGroodt
December 30, 2025
I am rather disappointed with DCH and my purchase experience, especially considering we have family who have used this location in the past. SALES: I worked with Emily Castro for sales. The purch experience, especially considering we have family who have used this location in the past. SALES: I worked with Emily Castro for sales. The purchasing experience was decent. Emily was available via text for questions and updates which made the purchase very helpful. A lot of issues with the vehicle were not disclosed or shown in the pictures until we arrived for the test drive. The PCS and audio system changes from earlier models should be mentioned during the initial inquiry, as these were MAJOR let downs after buying. FINANCE: Kevin was nice but he gave me a USB drive without my documents on it. He then emailed the non-signed copies to me. I replied back asking for a copy of the signed documents and weeks later, I haven't heard back. POST PURCHASE SUPPORT: There are a couple issues with the vehicle that are still not fixed. Keith ordered a part back in early December. I have asked for updates frequently and am not getting any replies. There are still two lingering issues with a part broken inside the driver's side visor (due to replaced) and something rattling behind the steering wheel. Keith was made aware of both but I do not get replies from him anymore. To be blunt, this was not a pleasant purchasing experience and I regret using DCH. It will not happen again. More
Other Employees Tagged: Emily Castro, Keith from service
December 29, 2025
I don't have to write 15 words because it's a great Dealership congratulations Congratulations. Dealership congratulations Congratulations. More
Other Employees Tagged: Joshua Johns
December 27, 2025
They tried their best to explain all the high tech features of the car. They were very nice when we dropped by to get help putting our EZ-Pass on the car and ask about a few features. features of the car. They were very nice when we dropped by to get help putting our EZ-Pass on the car and ask about a few features. More
Other Employees Tagged: Loosmane Dessources
December 26, 2025
It was great. Easy and pleasant. Everyone was very friendly and very communicative. Kurt spend lots of time showing my wife all the features and accessories of the Easy and pleasant. Everyone was very friendly and very communicative. Kurt spend lots of time showing my wife all the features and accessories of the car More
Other Employees Tagged: Kevin McCarthy
December 21, 2025
Great staff and dealership. Very friendly and helpful. Would buy from this Toyota dealer again. Very friendly and helpful. Would buy from this Toyota dealer again. More
Other Employees Tagged: Melissa Sinapi, Joshua Johns
December 12, 2025
Everyone was unbelievably pleasant, the salesman went above and beyond to fill my gas tank prior to me picking the vehicle up, and everyone was personable, and had no problem spending time explaining eve above and beyond to fill my gas tank prior to me picking the vehicle up, and everyone was personable, and had no problem spending time explaining every little detail of everything we did More
Other Employees Tagged: Kevin McCarthy

