Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 24

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.7
1,323 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

25 yrs

Industry Experience

34 yrs

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.7

1,323 Reviews

Write a Review

1323 Reviews of Kevin Massey

June 10, 2023

Dealership Rating
Employee Rating

Coming to this place since 2011 always great service and friendly people will recommend to everybody More

by olegi
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 02, 2023

Dealership Rating
Employee Rating

I had my brakes replaced and the car was having squeaking issues. When I returned to have then look at it they said they didn't hear squeaking. Well months later and it's still squeaking. Never fixed properl More

by MMYRTLE0201
Service Price Transparency
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Recommend Dealer
No
Jun 05, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 01, 2023

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Employee Rating

The did not air up my tires or wash my car as I had asked for...makes me wonder if they do any of the 26 point inspection they speak of. Or however many points it is. More

by LT.PARKER
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Recommend Dealer
No
Jun 05, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 29, 2023

Dealership Rating
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Always a pleasure to have service with them. Love bringing both my vehicles to get their service done here. More

by BABYGIRL6268
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Recommend Dealer
Yes
May 31, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 26, 2023

Dealership Rating
Employee Rating

Trying to turn in a lease for a new one but having difficulty with salesman meeting my terms More

by costellop1623
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Recommend Dealer
Yes

Other Employees Tagged: TONY AVERSA, BILL CAREY, ROBERT COLEMAN

May 29, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. . Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 25, 2023

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Employee Rating

I had a great service experience , I had no problems with time I was at the dealer More

by PHENRY2
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Recommend Dealer
Yes
May 29, 2023

Lokey Nissan responded

We really appreciate your positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 25, 2023

Dealership Rating
Employee Rating

I have always been satisfied with the service with Lokey Nissan including the friendly and knowledgeable customer representatives. I also love the snack and beverage bar. Please continue what you guys are d More

by Howard Tan
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Recommend Dealer
Yes
May 29, 2023

Lokey Nissan responded

Hi Howard, thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 20, 2023

Dealership Rating
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The customer service rep that I dealt was was very friendly very knowledgeable about what my car needed explained everything to me. I really enjoyed working with this person More

by gracep126
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2023

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 19, 2023

Dealership Rating
Employee Rating

I have been servicing my car at Lokey Clearwater for 6 years and am never disappointed! They're staff is always professional and prompt. Keep up the good work! More

by DawnCKessler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas, John Albono

May 23, 2023

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

May 19, 2023

Dealership Rating
Employee Rating

Our family has purchased multiple vehicles from Lokey Nissan and we have always had a great experience. We also take our vehicles there for all of our service needs. More

by Rikk
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelo Kastani

May 23, 2023

Lokey Nissan responded

Thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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