Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 22

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.7
1,323 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

25 yrs

Industry Experience

34 yrs

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.7

1,323 Reviews

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1323 Reviews of Kevin Massey

July 17, 2023

Dealership Rating
Employee Rating

Feel very confident with this dealership All staff are excellent especially Anthony who worked with me More

by DUNEDINVIN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas

Jul 27, 2023

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 17, 2023

Dealership Rating
Employee Rating

Great service when I can get in for an oil change . There's no walk in going on at this time . That's a disappointing situation. More

by susan.lilb
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono , JULIANNA MARTINEZ, CHRISTIAN WEST

Jul 23, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 16, 2023

Dealership Rating
Employee Rating

Dealership great. .sales honesty sucks..dishonest markups..lost me as customer over it and did not bat an eye More

by jesterzuck
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2023

Lokey Nissan responded

Thank you for your review; we are happy to pass along your comments to the team here at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 11, 2023

Dealership Rating
Employee Rating

Lokey has been my Nissan Dealer for over 20 years. Always great service and staff is always pleasant, courteous and helpful. More

by ediwilliams
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 10, 2023

Dealership Rating
Employee Rating

Satisfied, happy, pleased, comfortable, awesome. Cat,dog,frank,red,green,blue,pink,silver, yellow, blue More

by REALESTATEWITHGABLEEAVes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelo Kastani, Anthony Nicholas, Chuck Schnitker , CARYN GOMEZ

Jul 14, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 10, 2023

Dealership Rating
Employee Rating

Had a great experience! Everyone was friendly and knowledgeable. The service manager was very helpful. Thank you for a enjoyable and stress free experience. More

by tdroopye
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 08, 2023

Dealership Rating
Employee Rating

As always my service was fast and courteous. Their courtesy van is also prompt and convenient. Thank you Lokey Nissan! More

by CHARLENEG972
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2023

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 07, 2023

Dealership Rating
Employee Rating

I'm very satisfied and I'm glad I chose Lokey for my truck purchase. More

by FLORIDABARRY56
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Workmanship
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Recommend Dealer
Yes
Jul 10, 2023

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 02, 2023

Dealership Rating
Employee Rating

I trust this dealership to give the best and right services that are needed to keep my vehicle safe and in perfect running condition. More

by golfer4par18
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 01, 2023

Dealership Rating
Employee Rating

Not to happy with my last service there. My oil plug was left loose leaking oil for three weeks before I noticed it while I was out of town and seen oil accumulating under my truck along wit More

by Atrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs and while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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