Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
25 yrs
Industry Experience
34 yrs
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,323 Reviews
Write a Review1323 Reviews of Kevin Massey
September 17, 2024
Great customer service! Always super nice and very accommodating. They also offer great amenities while waiting in the service department! Always super nice and very accommodating. They also offer great amenities while waiting in the service department! More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 16, 2024
I am always very satisfied with the high level of service provided at Lokey Nissan provided at Lokey Nissan More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 15, 2024
Easy to schedule appointments and always on time with great communication throughout process. Nice customer waiting area also. great communication throughout process. Nice customer waiting area also. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 13, 2024
Great staff, excellent work. I highly recommend Lokey to my friends and family for repair & purchase of a car. I highly recommend Lokey to my friends and family for repair & purchase of a car. More
Other Employees Tagged: Bobby Louvaris, Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono, STEVE ALATORRE , BILL CAREY, Jeff Pentney, CHRISTIAN WEST
September 12, 2024
I did not purchase my Nissan at Lokey but have been servicing my vehicle there. After repeat problems with work I pay for actually being performed, I will be using a different Nissan dealership. I can servicing my vehicle there. After repeat problems with work I pay for actually being performed, I will be using a different Nissan dealership. I cannot foresee purchasing a new car at a dealership that I can’t trust for reliable service. . More
Other Employees Tagged: John Albono
September 05, 2024
Clean, responsive, helpful, good waiting area. Easy access to the maintenance area. Service rep extremely knowledgeable Easy access to the maintenance area. Service rep extremely knowledgeable More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 05, 2024
I always get excellent and knowledgeable service at lokey.ialso appreciate the courtesy ride home and back to pick up mmy well maintained car. Thank you for my free oil changes! lokey.ialso appreciate the courtesy ride home and back to pick up mmy well maintained car. Thank you for my free oil changes! More
Other Employees Tagged: Bobby Louvaris, Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono, STEVE ALATORRE , BILL CAREY, Jeff Pentney, CHRISTIAN WEST
September 04, 2024
Excellent service department. Amazing waiting area. Never had a problem there. Good specials in their website Amazing waiting area. Never had a problem there. Good specials in their website More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 02, 2024
We took out car and truck in. My receipt says the bulk oil used was 0w20 and 0w20 oil is NOT recommended in my truck. My truck recommends 5w30 and service people would NOT admit My receipt says the bulk oil used was 0w20 and 0w20 oil is NOT recommended in my truck. My truck recommends 5w30 and service people would NOT admit 5w30 was used. Nor would they check. They just said we are unable to do that… really?? On the car they did not rotate my tires yet they charged me for it and it wasn’t until I complained that they reversed the charges. Also the front tires on the car was switched out with used rotten tires. One of the tires they took was newer because we had to replace it a year before. They denied this of course but we know better. The tires they put on were completely wore out and had chunks taken out of it. We look at these tires daily ever since the flat we had a year ago and had to replace it. Lije I said one tire was relatively new. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 01, 2024
Service department was very professional, knowledgeable and organized. They were very friendly and the service provided was completed in a timely manner. and organized. They were very friendly and the service provided was completed in a timely manner. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker

