Kevin Lane

The service is always excellent. In particular Budd Baer employees have gone out of their way to help us during a family medical emergency. I'm writing this instead of my husband, to In particular Budd Baer employees have gone out of their way to help us during a family medical emergency. I'm writing this instead of my husband, to whom the survey was sent. Early this month my husband was in the ICU in Pittsburgh due to a stroke and my car's check engine light went on as I drove to see him. I was near Budd Baer, drove there and left the car. They immediately let me have a loaner to get to the hospital in Pittsburgh. I'm now driving my husband's car because mine isn't worth repairing andmy husband is currently unable to drive. Our most recent visit to Budd Baer was because his son was visiting from Texas and noticed that the rear tires were in very poor shape. He offered to take it in -- but was heading back to Texas the next day. Again, Budd Baer went the extra mile to make sure the tires were there and were done in time for his son (my beloved step-son) to pick the car up and still get back to Texas. I am so grateful for the way that the Budd Baer service and parts staff have treated us during a difficult time. More

by ann19 Verified Customer Verified Customer

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Very efficient , trustworthy, and reliable. Professional knowledge. Reliable workmanship and dependability. Efficient and effective. Professional workmanship. Professional knowledge. Reliable workmanship and dependability. Efficient and effective. Professional workmanship. More

by kerryk328 Verified Customer Verified Customer

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This is my first experience with Budd Baer, friendly staff, explained everything and they keep you updated, under roof pick up and drop off. staff, explained everything and they keep you updated, under roof pick up and drop off. More

by pastorddague Verified Customer Verified Customer

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Well let's start from the top Mr. Mark baer is very understanding and most importantly a down to earth kind of guy I have been in his office more than 3 times and had good conversatio Mark baer is very understanding and most importantly a down to earth kind of guy I have been in his office more than 3 times and had good conversations every time, and no matter what he is doing he is always willing to talk. Now Ms.Short is great and always make sure that you get good customer service "as she should" and I would like to tell her to keep up the good work, and thank you. And I just found out that my sales rep who I went through to purchase my subaru DAN has retired he was also a good person always keep me informed on the subaru world and updates I have only one bad thing to say about Bud Baer and that is the hour drive that I have to make for services, So Mr. Mark you need a service department in Pittsburgh PA, thank you all at bud Baer More

by Alonzo Kemp Verified Customer Verified Customer

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Budd Baer Subaru is my favorite car dealer around. The sales staff & service staff are friendly, knowledgeable, & go above and beyond my expectations every time! My last visit there was for inspection The sales staff & service staff are friendly, knowledgeable, & go above and beyond my expectations every time! My last visit there was for inspection & emissions- as always they completed the job quickly & kept me informed. No doubt I plan on making Budd Baer my only place for service, sales & service More

by dpetrick76 Verified Customer Verified Customer

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I had very good experience with the buying process. My salesperson Larry was very nice, knowledgeable. I do appreciate his technical input. This was my 2nd car I did buy at Budd Bear. Service departmen My salesperson Larry was very nice, knowledgeable. I do appreciate his technical input. This was my 2nd car I did buy at Budd Bear. Service department is very good too. Thank you very much. John More

by John Verified Customer Verified Customer

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I have always been happy with Budd Baer Subaru service from sales to service. The people take care of you and communicate well. My car runs great too! from sales to service. The people take care of you and communicate well. My car runs great too! More

by carfall86 Verified Customer Verified Customer

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GREAT SERVICE AND PLEASANT PEOPLE not a long wait and always have coffee and cold drinks for customers always have coffee and cold drinks for customers More

by cdflynn60 Verified Customer Verified Customer

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Always have kind and understanding people here and polite knowledeable employees , have never had a problem since the day we bought our Subaru. Thank you. knowledeable employees , have never had a problem since the day we bought our Subaru. Thank you. More

by shitzualice Verified Customer Verified Customer

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Great people, great facilities, Budd Baer is to be our source of vehicles for years to come. source of vehicles for years to come. More

by larry Verified Customer Verified Customer

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