Kevin Heffernan
Kevin Heffernan at Valley Honda
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Kevin Heffernan

Service Manager

Valley Honda

4173 Ogden Ave
Aurora, IL 60504

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5.0
46 Reviews
5.0

46 Reviews

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46 Reviews of Kevin Heffernan

November 03, 2024

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Employee Rating

I visited another dealership before I came in to valley honda. I could see the visible difference in the service. Ronald is an excellent and dedicated sales man and would be our go to person for our future More

by amalchristo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Valley Honda responded

Thank you for sharing your experience, Amal! We’re so glad to hear that Roland made a difference and provided the excellent service you were looking for. We truly appreciate your trust and welcome you to the Valley Honda Family!

October 17, 2024

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My wife and I have purchased cars from Nick over the years. Nick has always been very professional, fair, friendly, helpful and has excellent communication skills. We will continue to deal with the dea More

by Kenny
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Theodor, Nick Poole

Nov 06, 2024

Valley Honda responded

Thank you for your loyalty, Kenny! We're so glad to hear that Nick has consistently provided you and your wife with a great experience. We truly appreciate your kind words and look forward to continuing to serve you in the future. Take care!

August 15, 2024

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I needed maintenance on my son’s Accord and heard that the service department at Valley Honda was great. I was skeptical because none of the dealers around me are rated that high. Well the reviews are cor More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Valley Honda responded

David, thank you so much for sharing your positive experience with our service department! We're thrilled to hear that Kevin and our team were able to meet your expectations and make the drive worthwhile. We look forward to serving you and your automotive needs in the future. Take care!

July 24, 2024

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I have purchased 3 cars from Valley Honda and always have my cars serviced there. My experiences have all been excellent. My two sales reps Ceasar and Delaney were both informative and very helpful through More

by rbinchi
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 25, 2024

Valley Honda responded

Thank you for your continued trust and loyalty, rbinchi! We're thrilled to hear about your positive experiences with both our sales and service departments at Valley Honda. If you have any questions about your new Honda or need further assistance, please feel free to reach out to our team. Happy driving!

May 12, 2024

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“I have been working with Mr. Kevin Heffernan for almost five years. He is simply the best. He listens to understand the problem. Rather than selling new services like other de More

by Pomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Valley Honda responded

Thank you for your patronage to our dealership! It's wonderful to hear that Kevin continues to provide the best service, as your advisor and friend. We truly value your business and we look forward to serving you again in the future. Take care!

April 18, 2024

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Larry was Very helpful with our Odyssey purchase! I wanted to give 4.5! We were given a great price for our used Odyssey, Larry did everything he could to help us as well. I wish his superiors were a More

by TA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Olivares, Larry Linares

Apr 24, 2024

Valley Honda responded

Congratulations on your new Honda Odyssey! We're thrilled to hear about your positive experience with Larry and we will be sure to pass along your feedback. Thank you for your loyalty to our dealership, and we look forward to assisting you in the future. Happy driving!

January 24, 2024

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Bill test drove two cars with my son and I and kept us informed throughout the buying process. I felt like he genuinely wanted us to have a positive customer experience and we did. I would go out of.my wa More

by Steve S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Terhorst

Jan 24, 2024

Valley Honda responded

Thank you for your thoughtful review, Steve! We're thrilled to hear that Bill's excellent communication and guidance made your car-buying experience positive. We appreciate your feedback and wish you many happy miles ahead!

January 16, 2024

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Armando was very professional and knowledgeable. He took his time to explain and show our son all the features of the HRV, even though it was later in the day and not good weather. Would definitely More

by skatemom22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Valley Honda responded

Thank you for your feedback! We are happy to hear that you had a positive experience with Armando! If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new Honda HR-V!

December 20, 2023

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Fred was no nonsense. Respectful, friendly and honest. Treated me very well. Would highly recommend asking for Fred when visiting Valley Honda. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Valley Honda responded

Thank you for your kind review and recommendation, Michael! Enjoy your new ride!

December 04, 2023

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Ehsan was a great Sales Consultant he helped me out. He is sincere, honestly and personable. Car buying is a stressful job especially you don’t know what car to get for your family. Ehsan helped w More

by Sammer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jab Rahman, Katy Meyer, Kristina Pszotka, Marco Maldonado, Larry Linares, Ehsan Maleki , Rose in finance dept. 10 out of 10 for her too. She was pleasant and sincere.

Dec 08, 2023

Valley Honda responded

Wow! Thank you for this awesome review, Sammer! We couldn't be happier to hear that Ehsan and Larry provided a 10/10 experience! If you have any questions about your new ride, please don't hesitate to reach out. Happy driving!

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