Kevin Hanrahan | Page 6

Poor communication from initial service advisor. Was not contacted following day that vehicle was completed Was not contacted following day that vehicle was completed More

by tpinkcfa Verified Customer Verified Customer

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My rep was Kevin who was courteous & thorough. Did not like the gory Halloween decorations. Did not like the gory Halloween decorations. More

by Candaceadd Verified Customer Verified Customer

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Eric was excellent in processing my service. The tire rep also gave great advise in selecting a new set of tires! All five stars! The tire rep also gave great advise in selecting a new set of tires! All five stars! More

by TULKDAVID1 Verified Customer Verified Customer

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Kevin was friendly updated me when my car was done which was done earlier than his estimation.showed me the recommendation needed for my car. Didn't Hassel me to get it done right then and there.. appreciat was done earlier than his estimation.showed me the recommendation needed for my car. Didn't Hassel me to get it done right then and there.. appreciate his honesty and kindness More

by AHOPKINS1005 Verified Customer Verified Customer

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Kevin the service writer was very knowledgeable and helped me with the brake shop I need on my 22 Tundra. And alignment service. Manage to help me same date appointment. I would recommend for your To helped me with the brake shop I need on my 22 Tundra. And alignment service. Manage to help me same date appointment. I would recommend for your Toyota service. More

by Leonel Verified Customer Verified Customer

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I called and explained what was going on with my coolant leak. I was quoted $700 ish. I asked if they would need to replace timing belt at same time was told no. I brought in for diagnostic and quoted 150. leak. I was quoted $700 ish. I asked if they would need to replace timing belt at same time was told no. I brought in for diagnostic and quoted 150. They parked it in back lot and then sent me an estimate for 3500. I said no thank you. I asked them if they filled with water or coolant after pressure test so I. Oils drive away. They said yes. I picked it up, paid $165 and overheated 1/2 mile down road. I added an entire gallon of coolant and nursed it home. I don’t believe for one second that you completed the checklist that you said was completed and you definitely didn’t put water or coolant in so I could drive away. Worst dealer experience I’ve ever had. More

by Michaeldean.dickinson Verified Customer Verified Customer

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Great service! Kevin was very nice and helpful! I will be back! Thank you again. Kevin was very nice and helpful! I will be back! Thank you again. More

by mandmadler Verified Customer Verified Customer

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Fast and friendly service as always. Been bringing my 2016 Toyota Sienna since I got it. Love their services Been bringing my 2016 Toyota Sienna since I got it. Love their services More

by paklee19 Verified Customer Verified Customer

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