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Kevin Hanrahan

Overview Reviews (38) Inventory (387)

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Kevin Hanrahan

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Kevin Hanrahan

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.4

38 Reviews

Overview Reviews (38) Inventory (387)

4.4

38 Reviews

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38 Reviews of Kevin Hanrahan

March 03, 2025

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Employee Rating

Service has gone downhill. Over the years Findlay has always been much better. What happened? Over the years Findlay has always been much better. What happened? More

by LAURAFAIRCHILD79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Mar 04, 2025 -

Findlay Toyota responded

Laurafairchild79, Thank you for feedback. In order to learn more about your recent service visit Please contact our Customer Relations Manager so that we can learn more about how we might better serve you in the future. Kellyt@findlayauto.com

February 21, 2025

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Employee Rating

I appreciate The service department for the hard work and how they treated me when I take my vehicle for service how they treated me when I take my vehicle for service More

by LEONELDJ1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 21, 2025 -

Findlay Toyota responded

Leoneldj1, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 15, 2025

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You'd be pressed to find a better place to take your vehicle. One of the best places I've ever been before. vehicle. One of the best places I've ever been before. More

by ZFITZWATER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug De La Cuesta, Tim McFadden, Steven Chapman, Ethan Plott, Kyle Blum, Makaila Lourenco, Tanya Reilly, Natalie Arenas

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Feb 15, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 10, 2025

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Employee Rating

I always take my Highlander to Findlay for service and I'm always satisfied with the work. I have to wait for my vehicle and sometimes the wait is rather long but I plan for it. I'm always satisfied with the work. I have to wait for my vehicle and sometimes the wait is rather long but I plan for it. More

by KAPTG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maverik Bodnar

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Feb 10, 2025 -

Findlay Toyota responded

Hello Kaptg, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 09, 2025

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Employee Rating

I’ve been coming here for a few years usually the service guys are friendly and helpful. Yesterday the gentleman was helping but it seems rushed to get to the next customer. guys are friendly and helpful. Yesterday the gentleman was helping but it seems rushed to get to the next customer. More

by armaniwin@gmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2025 -

Findlay Toyota responded

armaniwin@gmail.com, I’m sorry to hear that your service advisor wasn’t able to provide you with the service experience you were looking for. I will be sure to pass your feedback on, and we’ll work on improving our customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review. If you would like to reach us directly please email: Kellyt@findlay auto.com. As a result of your feedback, we are providing our employees with additional customer service training to prevent another experience like this from happening in the future.

February 09, 2025

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Employee Rating

Kevin my service advisor was great and very helpful. The price to service my car was very affordable. The price to service my car was very affordable. More

by CUBSWIN28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 11, 2025 -

Findlay Toyota responded

CUBSWIN28, Thank you for mentioning Kevin's name in your review! He'll be delighted to know his efforts made your experience special. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 05, 2025

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Employee Rating

Service department personnel has always been kind, courteous, and considerate , especially when it comes to seniors. courteous, and considerate , especially when it comes to seniors. More

by Sharolyn Wright

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 05, 2025 -

Findlay Toyota responded

Sharolyn, Thank you for taking the time to provide us with your feedback from your last service visit. Its always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

February 03, 2025

Dealership Rating

Employee Rating

Service is very good, just wish that is not that expenxive, everytime I visit the deakership.. Kevin is very helpful and friendly! expenxive, everytime I visit the deakership.. Kevin is very helpful and friendly! More

by LIANNEPERCIL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2025 -

Findlay Toyota responded

January 30, 2025

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Employee Rating

Always delivers the best customer service! Kevin at service was very professional ,knowledgeable and courteous! Kevin at service was very professional ,knowledgeable and courteous! More

by SGMARI07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 31, 2025 -

Findlay Toyota responded

SGMAR107 Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 22, 2025

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Employee Rating

I was told the part was covered under warranty. Was there 3 times. Once to order. Once to get the work done (they sent the part back) and third to tell me it wasn’t covered. We love over an hour aw Was there 3 times. Once to order. Once to get the work done (they sent the part back) and third to tell me it wasn’t covered. We love over an hour away from the dealership. More

by OZGIRLWENDY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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