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Kevin Etters
Kevin Etters | Page 12
Service Advisor
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
127 Reviews
127 Reviews
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127 Reviews of Kevin Etters
September 13, 2024
Kevin has been a great help with the continued issue with my Honda. After several attempts of fixing my front end issue and several parts replaced I still have thumping noises when I'm driving my car. I'm my Honda. After several attempts of fixing my front end issue and several parts replaced I still have thumping noises when I'm driving my car. I'm debating on whether or not to just trade it in More
by HOLLOWAYTONY
Verified Customer
September 10, 2024
Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money Pay $7k for a worthless warranty. Complete waste of money More
by KATELYNPAVLOVSKY2018
Other Employees Tagged: Jordan Waters, Terry Ford, John Heaton, Richie Goetz
September 09, 2024
Friendly, efficient service. Always a pleasant experience . A car wash and vacuum would be a great added service! Always a pleasant experience . A car wash and vacuum would be a great added service! More
by COX1950
Other Employees Tagged: Jordan Waters
September 01, 2024
Gave a lackadaisical response to a readily observable problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took ev problem. I purchased the warranty that is heavily pushed by the sales team and i warned to not purchase the warranty.. the service department took every opportunity to avoid resolving the issue. The service department said that they wouldn’t handle the claim and the car need to be taken to the manufacturing dealer to have the issue resolved. In summary, I purchased a used car along with the warranty suggested by the sales team. With in 3 weeks of purchase an issue arose, that is specifically detailed to be covered in the warranty i purchased, the service department stated that the issue was not an issue and i should take the car to a manufacturer dealership to have any problems resolved. The warranty company said that i am supposed be to have the repaired by the dealership of purchase.. More
by APPRAISALSHOPOFNWGA
August 30, 2024
Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. The customer comes first always. All the employees treat us like we are the only customers that matter. More
by RLMHANK
Other Employees Tagged: Joe Flanigan, Tyler Bone, Richard Lewis, Jordan Waters, Terry Ford, John Heaton, Richie Goetz , Kevin Dowdy, Jason Lamarre
August 29, 2024
Excellent personnel at all levels. From sales to finance to customer assistance this Honda team is on it! From sales to finance to customer assistance this Honda team is on it! More
by IRMORAM55
Other Employees Tagged: Richard Lewis, Michael Welch, Brittany Lewis , Davis Combs
August 27, 2024
As always amazing services with everyone at this location. Jordan is my normal "go to" person who always given exceptional service. I did have the opportunity to have Kevin help me one time and outs location. Jordan is my normal "go to" person who always given exceptional service. I did have the opportunity to have Kevin help me one time and outstanding so I wanted to make sure I mentioned him. More
by DRBLUMSACK
Other Employees Tagged: Jordan Waters
August 26, 2024
Kevin is the very best service advisor we have ever met. He alerts us as to what may need to be replaced down the road but does not use scare tactics. He is always mindful of our budget. We drive from Wo He alerts us as to what may need to be replaced down the road but does not use scare tactics. He is always mindful of our budget. We drive from Woodstock to Cartersville so that Kevin can keep our 2006 Honda Accord with over 330,159 miles on the road. Kevin and Shottenkirk are both absolutely fabulous! More
by g_hickman9850
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