Kerry Barr

I did extensive research in the process of buying a new vehicle. What surprised me was how much difference there was in the dealer experience especially because I was shopping in the so-called luxury SUV m vehicle. What surprised me was how much difference there was in the dealer experience especially because I was shopping in the so-called luxury SUV market. Unfortunately, even some these dealers still use old high pressure, gotcha tactics that turned me off so much I didn't even want to consider the cars after having a negative dealer experience. Then I went to Key Acura of Gainesville and met Angie. No high pressure, great knowledge of the vehicles, test drives without restrictions (even offered to let me take it home if I wanted after we settled on price). After the purchase there were a couple of service items that needed attention and there service manager, Joe, his staff and Louis the General Manager, all did whatever they could to create a positive buying and service experience. I've now owned my new car for over 2 months and am very happy with it and the experience I had at this dealer. Highly recommend! More

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My experience with everyone at Key Acura has always been top-notch. I have no complaints. top-notch. I have no complaints. More

by Desperadowon Verified Customer Verified Customer

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Did a great job thanks Okay good good good good good good good good good good good good More

by hillj5383 Verified Customer Verified Customer

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Very good The service was great everything done in a reasonable time I was able to use my last oil change coverage and I am thankful for that I was informed how much it would cost in the future so I wou reasonable time I was able to use my last oil change coverage and I am thankful for that I was informed how much it would cost in the future so I would be aware. More

by linda_olaoye Verified Customer Verified Customer

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My service appointment went smoothly from start to finish. The staff was friendly and professional, the work was completed on time, and they kept me informed throughout the process. I was satisfied wi finish. The staff was friendly and professional, the work was completed on time, and they kept me informed throughout the process. I was satisfied with the quality of service and would return for future maintenance. More

by rios.lauren.e Verified Customer Verified Customer

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Easy and efficient. Courteous, friendly, and always helpful. A well run service department. No problems. Courteous, friendly, and always helpful. A well run service department. No problems. More

by jcarswell Verified Customer Verified Customer

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Attentive, courteous, helpful Kept me updated on status of my car. Provided a loaner which was helpful. of my car. Provided a loaner which was helpful. More

by CHARCHADIK Verified Customer Verified Customer

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Exceptional service Department. Kerry and Adam really care. Acura service department has always been top notch. Kerry and Adam really care. Acura service department has always been top notch. More

by Toby Verified Customer Verified Customer

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Everything was very smooth. Quick service and I'm completely satisfied. The service writer was very helpful and answered all my questions. He was thorough and knowledgeable. Quick service and I'm completely satisfied. The service writer was very helpful and answered all my questions. He was thorough and knowledgeable. More

by rlrichardson79361 Verified Customer Verified Customer

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The best store I've been associated with in the last 40 years. They especially treat my wife like a queen!!! years. They especially treat my wife like a queen!!! More

by mchesonis8 Verified Customer Verified Customer

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