Joe Siebenaler

I did extensive research in the process of buying a new vehicle. What surprised me was how much difference there was in the dealer experience especially because I was shopping in the so-called luxury SUV m vehicle. What surprised me was how much difference there was in the dealer experience especially because I was shopping in the so-called luxury SUV market. Unfortunately, even some these dealers still use old high pressure, gotcha tactics that turned me off so much I didn't even want to consider the cars after having a negative dealer experience. Then I went to Key Acura of Gainesville and met Angie. No high pressure, great knowledge of the vehicles, test drives without restrictions (even offered to let me take it home if I wanted after we settled on price). After the purchase there were a couple of service items that needed attention and there service manager, Joe, his staff and Louis the General Manager, all did whatever they could to create a positive buying and service experience. I've now owned my new car for over 2 months and am very happy with it and the experience I had at this dealer. Highly recommend! More

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Friendly associates, fast service, performed necessary maintenance of my Acura to my full satisfaction, nice waiting area maintenance of my Acura to my full satisfaction, nice waiting area More

by CHITOPABLO Verified Customer Verified Customer

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Coming to Key Acura of Gainesville is like coming home 🤗!! Recently, I had my vehicle serviced 3-times within the last 3 months for different services (oil change, brake pad replacement, new tires) and e 🤗!! Recently, I had my vehicle serviced 3-times within the last 3 months for different services (oil change, brake pad replacement, new tires) and each time was a better experience than the last. As I walked in the door, I was immediately welcomed with warm greetings by Service Advisors- Adam & Carey, Service Manager- Joe, and Product Specialist- Angie. With a couple of my appointments, Adam graciously assisted me with a loaner vehicle until work on my vehicle was completed. As I needed to return to work prior to my vehicle becoming available. The staff of Key Acura of Gainesville are top tier🌟 and I would highly recommend them for your next vehicle purchase or repair services!!! More

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Good facility. Helpful employees. Service Department very helpful. Joe Siebenaler, Kerry Barr and other employees were helpful enough. Overall all okay. Helpful employees. Service Department very helpful. Joe Siebenaler, Kerry Barr and other employees were helpful enough. Overall all okay. More

by Mr. Patel Verified Customer Verified Customer

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Adam did a wonderful excellent job great ! Along with Joe the service manager he is awesome as well ! Great people . Along with Joe the service manager he is awesome as well ! Great people . More

by Bradleytrenese2 Verified Customer Verified Customer

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We bought our first SUV from Key Acura, and I have never experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Ever experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Everyone was very accommodating, and the best part was the financing portion. They provided competitive financing and never pushed us to buy any additional-ons. They showed us quickly on one sheet some, but I just said no thank you and we wrapped it up. All my future vehicles will come from Key Acura! More

by DavidK Verified Customer Verified Customer

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Manager Joe is a pleasure to work with. He has been helpful all the way. He is an asset to your team and has helped me understand the maintenance schedule for my car. I am pleased to work w He has been helpful all the way. He is an asset to your team and has helped me understand the maintenance schedule for my car. I am pleased to work with him when I get my car serviced. He provides excellent customer service! More

by Conny Verified Customer Verified Customer

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Had a great experience at Key Acura of Gainesville, will definitely go back again soon. definitely go back again soon. More

by KNOTTV2003 Verified Customer Verified Customer

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Joe and his team are super helpful, and courteous. The service team is quick and thorough. The service team is quick and thorough. More

by tameradc Verified Customer Verified Customer

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Key Acura has always been a great experience for me when it comes to servicing my TLX Type S. They were prompt, kept me informed every step of the way and treat my family and I really well. it comes to servicing my TLX Type S. They were prompt, kept me informed every step of the way and treat my family and I really well. More

by fmlledo Verified Customer Verified Customer

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