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Kenny Ly
114 Reviews
114 Reviews
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114 Reviews of Kenny Ly
July 25, 2025
Kenny was condescending and rude. My car was brought in with a check engine light, I was given a loner car but it was a small car that doesn’t fit in my life and I was stuck with it f My car was brought in with a check engine light, I was given a loner car but it was a small car that doesn’t fit in my life and I was stuck with it for 2 weeks. Kenny said that I was lucky that I received a car at all. Kenny said the issue with my car, they didn’t know how to fix but was calling tech to see how to fix it. Almost suggested that even though my car smelled of gas and was hesitating that I could probably just drive it until they figured out the problem. Of course I told him no. When I first had the problem, I called Volvo and left a message and no one called me back. When I came in, I met Kenny and he informed me that messages are not checked and I would never had received a call back. Kenny said that I could email him next time but he only checks emails in the morning. So my problem might have to wait a day. I have always dealt with Findlay Honda and they had never treated me like this. Kenny said that he was only being transparent and really it was just rude. I love my Volvo but the customer service at your dealership will make this my first and last Findlay Volvo purchase. More
by TKK1107
Verified Customer
July 25, 2025
They have always been timely and professional in my interactions with them whether in person or on the phone. interactions with them whether in person or on the phone. More
by cindylomprey
Other Employees Tagged: Bailey Anderson, Jerrett Wallace, Lauren Taylor, Gavin Huynh, Jonathan Lucio
July 25, 2025
All was nice very fast and good jobs no complaint only is so fare and hard to find . so fare and hard to find . More
by ruseilia44
Other Employees Tagged: Jason Brown, Levi Barrett, Bailey Anderson, Jerrett Wallace, Lauren Taylor, Gavin Huynh, Jonathan Lucio, Leckie Baptista
July 18, 2025
Everything went great good work all taken care of! Everything was timely, staff was great. Letting me know what was going on g on in timely manner. Everything was timely, staff was great. Letting me know what was going on g on in timely manner. More
by Taxrep
Other Employees Tagged: Kenny Ly
July 14, 2025
My sales person "Rain" continued after the sale, treating me in a positive and respectful way helping me address my concerns. Jerrett, my service advisor, was always positive about my issues with my EX90. He me in a positive and respectful way helping me address my concerns. Jerrett, my service advisor, was always positive about my issues with my EX90. He printed info for me pertaining to my battery charging experience. His positive attitude together with Rain kept me calm and hopeful that my issues could be and would be resolved. Bailey the service manger was positive and respectful about my concerns. Jason the manger, also listened to and addressed and resolved my concerns in a calm and positive manner which is and has been reflected by his team. I will recommend Findlay Volvo to my friends, and any who ask. More
by Star44.rs
Other Employees Tagged: Jason Brown, Rico Gimmellie, Bailey Anderson, Jerrett Wallace, Lauren Taylor, Gavin Huynh, Jonathan Lucio , Aisha Levert
July 10, 2025
Service is always exceptional and very detailed from taking pictures of the vehicle to communicating with me on the service of my vehicle taking pictures of the vehicle to communicating with me on the service of my vehicle More
by cesar.sandoval
Other Employees Tagged: Demont Heggs, Bailey Anderson, Jerrett Wallace, Lauren Taylor, Gavin Huynh, Jonathan Lucio, Leckie Baptista
July 10, 2025
Kenny is helpful and seems to really care about my situation. He explained things to me and informed me about many services that Volvo offers. I appreciate his help and insight and I feel that I was w situation. He explained things to me and informed me about many services that Volvo offers. I appreciate his help and insight and I feel that I was well taken care of. More
by Travis
Other Employees Tagged: Jonathan Lucio
July 09, 2025
The staff at the service department of Finley Volvo has always been awesome and continues with this visit. Kenny is a nice guy and you can tell cares about his job. Bailey Anderson is awesome and is always always been awesome and continues with this visit. Kenny is a nice guy and you can tell cares about his job. Bailey Anderson is awesome and is always there to help and serve. The staff has created a longtime customer with my experiences and continues to reinforce my decision to use Finley Volvo. More
by Tim.Gundersen
Other Employees Tagged: Bailey Anderson
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