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Kenneth Valiente-Sanchez

Overview Reviews (15) Inventory (119)

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Kenneth Valiente-Sanchez

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Kenneth Valiente-Sanchez

Sales Associate

Birmingham Luxury Motors

190 Vulcan Rd
Birmingham, AL 35209

Born and Raised in Alabaster, Alabama. I’ve been in the customer service and customer assistance field since I graduated from Thompson Highschool in 2022. I love meeting new people and helping them out in anyway possible while also creating long lasting friendships!

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5.0

15 Reviews

Overview Reviews (15) Inventory (119)

Dealership Experience

6 mos

Industry Experience

6 mos

Specialties & Trainings

Customer service and Product Knowledge

5.0

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Kenneth Valiente-Sanchez

November 19, 2024

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Employee Rating

Kenneth was very helpful and easy to work with. He was responsive via phone and text and made the process of car buying very smooth. He was responsive via phone and text and made the process of car buying very smooth. More

by jaredphillips319

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 19, 2024 -

Birmingham Luxury Motors responded

It's great to hear that you had such a positive experience, Jared. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 06, 2024

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Employee Rating

Ken was knowledgeable and helpful throughout the entire transaction. Very pleased with the purchase process and look forward to doing business with Birmingham Luxury Motors in the future! transaction. Very pleased with the purchase process and look forward to doing business with Birmingham Luxury Motors in the future! More

by Mrowan

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Johnson, Wesley Luster, Mary Smith

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Oct 07, 2024 -

Birmingham Luxury Motors responded

We are so glad that Ken and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 04, 2024

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Employee Rating

Kennth was amazing within assisting me in my process of getting a car. Super helpful & patient! getting a car. Super helpful & patient! More

by King

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Johnson

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Oct 05, 2024 -

Birmingham Luxury Motors responded

Thanks for your feedback on your recent visit to Birmingham Luxury Motors. It's great to hear that Kenneth was able to assist you and that you had such a positive experience. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 03, 2024

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MY EXPERIENCE WITH KENNETH AT BIRMINGHAM LUXURY MOTORS WAS A PHENOMENAL Experience I MADE MY PURCHASE ONLINE AND KENNETH MADE SURE I WAS COMFORTABLE FROM START TO FINISH ESPECIALLY THAT I WAS COMING FROM WAS A PHENOMENAL Experience I MADE MY PURCHASE ONLINE AND KENNETH MADE SURE I WAS COMFORTABLE FROM START TO FINISH ESPECIALLY THAT I WAS COMING FROM ANOTHER STATE THANKS KENNETH I LOVE MY VEHICLE More

by Equanna Bessie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 03, 2024 -

Birmingham Luxury Motors responded

Thank you so much for your excellent review! We are so glad that Kenneth had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 02, 2024

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Great customer service. Smooth process very friendly environment. They offered exactly what I wanted on my trade in. Smooth process very friendly environment. They offered exactly what I wanted on my trade in. More

by Sburton

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 02, 2024 -

Birmingham Luxury Motors responded

Thank you for choosing Birmingham Luxury Motors. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 01, 2024

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Getting a Model X shipped! Can’t wait to receive the car! Ken helped me out a lot. Very helpful, patient. Haven’t seen or drove the car yet but I’m sure I will love it. Will re Can’t wait to receive the car! Ken helped me out a lot. Very helpful, patient. Haven’t seen or drove the car yet but I’m sure I will love it. Will recommend More

by Pedro!23

Recommend Dealer

Yes

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Oct 02, 2024 -

Birmingham Luxury Motors responded

Thanks for sharing about your experience with Birmingham Luxury Motors. We appreciate your business and hope to see you again soon! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 01, 2024

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Friendly, knowledgeable staff made car buying a breeze. Took less than an hour! Ask for Kenneth. Took less than an hour! Ask for Kenneth. More

by GaryDobbs

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 02, 2024 -

Birmingham Luxury Motors responded

Thank you, Gary, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 01, 2024

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Employee Rating

Amazing buying experience, friendly staff, and very transparent! Come check out their inventory of luxury cars and Teslas transparent! Come check out their inventory of luxury cars and Teslas More

by Ddan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dannie Carter, Wesley Luster, Lindsey Owens, Jimmy Adams, Andy Louima, JaDarrien Brundage

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Oct 02, 2024 -

Birmingham Luxury Motors responded

Thanks for your feedback on your recent visit to Birmingham Luxury Motors. It's great to hear that we were able to assist you and that you had such a positive experience. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 17, 2024

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Very poor car purchase experience. Had a car shipped and they did not complete the work that I paid them for. They also drove the car over 100 miles after I paid $500.00 at Audi dealer Had a car shipped and they did not complete the work that I paid them for. They also drove the car over 100 miles after I paid $500.00 at Audi dealer to have it inspected. I would not recommend purchasing a car and getting it shipped without you PU and inspecting what you paid and agree to have done as part of the purchase price. My sales person Kennith was a hard worker and did a great job along with the admin title work department was great but the rest was not good business. I would not purchase from them unless you PU and drive the car out of the lot so they do not get a chance to scam you out of the work you paid them for and hot rod your convertible around all weekend because the weather was nice. I live my life that your word is everything and this place has a manger that does not understand that. Do not get your car shipped without you seeing it in person is what I recommend because they might do you the same way they did me. More

by Tdmreifsteck

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Tracey Smelley, Melanie Wlodyga, Andy Louima

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Sep 19, 2024 -

Birmingham Luxury Motors responded

We're sorry that you didn't have a completely satisfying visit. Hello Todd, Thank you for reaching out and providing feedback. Thank you for considering us as a place to do business. We want to apologize for the experience you are describing in your feedback. Feedback is how we grow and continue to provide our community of customers with the best possible experience. Thank you for your positive feedback of one of our newest additions to the team. Our Sales Specialist Kenneth. With the concern that were mentioned. We see here that there was communication every step of the way. We took the vehicle of interest to a third party dealership as instructed. They made a mistake of telling you the wrong repair order on the vehicle. So, we agreed that we would repair three rims for you, and replace the fourth one, because we could not repair it. We sent receipts as requested to prove that we did the work to your vehicle. In addition, we had to test drive the vehicle to make sure it was safe to transported. Again, we apologize for any inconvenience. We really appreciated your business.

September 04, 2024

Dealership Rating

Employee Rating

Kenneth was extremely pleasant, courteous, knowledgeable, and professional in helping me find a vehicle to suit my needs. Thank you, Kenneth, for the easy interaction. and professional in helping me find a vehicle to suit my needs. Thank you, Kenneth, for the easy interaction. More

by rjlee1963

Recommend Dealer

Yes

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Sep 04, 2024 -

Birmingham Luxury Motors responded

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