Kenneth Orosco
Kenneth Orosco at Reliable Chevrolet - NM
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Kenneth Orosco

General Manager

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.1
98 Reviews

Industry Experience

25 yrs, 7 mos

4.1

98 Reviews

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98 Reviews of Kenneth Orosco

November 16, 2024

Dealership Rating
Employee Rating

Reliable Chevrolet is the best dealership in New Mexico and recommended all my friends and family. Thank you for the great service. Keep it up! More

by Yesssssitsmarcos;)
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 18, 2024

Reliable Chevrolet - NM responded

Thank you, for your kind words! We’re thrilled to hear you had a great experience with us. Your recommendations mean the world to our team. We look forward to serving you and your friends and family in the future!

November 14, 2024

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The level of service I received from my advisor is the service I would expect to receive from a 5* Restaurant. Attentive, kind, professional, humorous, and outright wonderful are the words I would use to More

by RYPIERCE018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had such a fantastic experience with your advisor. Our team strives to provide exceptional service, and it’s wonderful to know we made you feel like family. We look forward to seeing you again at Reliable Chevrolet!

November 10, 2024

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Ethan and Reliable were fantastic. Ethan was helpful, informative and knowledgeable. It was a pleasure. More

by pumpmastersseptic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ethan Podhajecki, John Storz

Nov 11, 2024

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear about your positive experience with Ethan and the team. We strive to provide top-notch service, and your feedback means a lot to us. Looking forward to serving you again!

November 01, 2024

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Oliver Jones was excellent with us throughout the entire purchase process. He took the time to ensure we knew our vehicle and understood all the features of our new Suburban. He treated us like he'd known u More

by mvega505
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Recommend Dealer
Yes

Other Employees Tagged: Tristano Cordova, Oliver Jones

October 31, 2024

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An oil change should take 30 to 40 mins tops not 4 hours. That is rediculous More

by DIEGOMORALES22
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Recommend Dealer
No
Nov 04, 2024

Reliable Chevrolet - NM responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. An oil change should indeed be completed in a timely manner, and we understand how frustrating it can be to wait longer than expected. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They would be happy to assist you further and address your concerns. Thank you for your understanding, and we hope to improve your experience in the future.

October 28, 2024

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They were able to make the impossible possible for me thanks again to all the people that helped me to make it happen More

by DUKE50523
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Reliable Chevrolet - NM responded

Thanks, Duke! We're thrilled to hear that our team could turn your vision into reality. Your kind words motivate us to keep delivering exceptional service. We appreciate your support!

October 27, 2024

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Very knowledgeable and willing to help and answer all my questions very friendly a great guy to work with More

by markvigilmj
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Reliable Chevrolet - NM responded

Mark, thank you for the fantastic review! We're thrilled to hear you had a great experience and found our team helpful and friendly. Your feedback motivates us to keep delivering excellent service. Looking forward to assisting you again!

October 02, 2024

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Barely bought the car and want to charge for a diagnostic. Horrible customer service. Didn’t want to work with me. More

by Kristashia234
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Michael Marsh, John Storz

Oct 07, 2024

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to face this situation, especially after recently purchasing your vehicle. Our goal is to provide excellent service to every customer, and it’s concerning to hear that we didn’t meet those expectations. We’d like to better understand what happened and see how we can help. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or contact Cory Reeves, our Service Director, at 505-338-5932. We appreciate the opportunity to address your concerns directly.

October 01, 2024

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Josh and Michael were very amazing, both supplied me with top notch customer service and were both very responsive and upfront about everything! Highly recommended. More

by mattsena0309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 01, 2024

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I have never been so frustrated by a dealership. Between insurance and the dealership, my truck has been tied up for 3 months. They didn’t even touch the truck for the first 4 weeks. Then when I wen More

by COLLUMWAY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Angel Baros, Cory Reeves

Oct 02, 2024

Reliable Chevrolet - NM responded

We understand your frustration and sincerely regret the inconvenience you've experienced. It's concerning to hear about the delays and missing personal items, and we want to address this matter immediately. Please contact Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com, or reach out to our Service Director, Cory Reeves, at 505-338-5932 or creeves@vtaig.com. We would like to investigate this further and work toward a resolution for you.

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