Kenneth Orosco
Kenneth Orosco at Reliable Chevrolet - NM
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Kenneth Orosco

General Manager

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.2
118 Reviews

Industry Experience

26 yrs

4.2

118 Reviews

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118 Reviews of Kenneth Orosco

April 22, 2025

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Employee Rating

Service did a great job on keeping me updated and getting the job done. Thank you More

by CHAVEZISAIAH2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Gonzales

Apr 23, 2025

Reliable Chevrolet - NM responded

Thank you for your feedback! We're glad to hear that our service team kept you updated and got the job done to your satisfaction. We appreciate your trust and look forward to assisting you again in the future!

April 17, 2025

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Amy was wonderful. I stopped looking for a used truck. I told her what features I wanted; she was able to find me the perfect truck. Amy made me feel like I was her bes More

by yjune710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Gonzales , Mat, Chris

Apr 21, 2025

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear about your fantastic experience with Amy. It's great to know she helped you find the perfect truck while making you feel valued. We appreciate your kind words and look forward to assisting you again in the future!

April 17, 2025

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My car was in the shop for 7 weeks. I dropped it off for a broken heater. The heater wasn’t fixed but I was charged 800 dollars. Communication was inconsistent and often incorrect. More

by THOMASA.USTIN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cody Ashby

Apr 21, 2025

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to go without your vehicle for that long, especially when the issue you originally brought it in for wasn’t resolved as expected. We also recognize how confusing and inconvenient inconsistent communication can be—especially when it involves billing and repair updates. That’s never the type of experience we want anyone to have when visiting us. If you’re open to it, we’d really appreciate the opportunity to go over the situation in more detail and help clear things up. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com—or you can also speak with our Service Director, Cory Reeves, at 505-338-5932 or creeves@vtaig.com.

April 07, 2025

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The entire process went well and Ethan was great. This is my first my purchase from Reliable and this experience was good. More

by SAMCHRISJEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Podhajecki

Apr 08, 2025

Reliable Chevrolet - NM responded

Thanks for sharing your experience, Sam! We're thrilled to hear that Ethan provided excellent service and that your first purchase with us went smoothly. We appreciate your support and look forward to assisting you again in the future!

April 06, 2025

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My appointment are set quick and easy. Always good customer service and we like that’s we get an Uber home while the vehicle is being serviced More

by URIELLOYA14
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Service Time
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Recommend Dealer
Yes
Apr 07, 2025

Reliable Chevrolet - NM responded

We’re thrilled to hear you had such a positive experience! Quick appointments and excellent customer service are our priorities. We're glad you enjoyed the Uber service while your vehicle was being serviced. Thanks for your fantastic feedback!

April 03, 2025

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The experience was fast, easy, & friendly more than I could expect. Will recommend both the salesman & the dealership anytime More

by Andrew
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 04, 2025

Reliable Chevrolet - NM responded

Thank you for the wonderful review! We're thrilled to hear that your experience was fast, easy, and friendly. It means a lot to us that you'd recommend both the salesman and the dealership. We truly appreciate your support and look forward to serving you again in the future!

March 31, 2025

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Good service. Thank you for getting me in to my new car, I love it! More

by kyrstin1990
Recommend Dealer
Yes

Other Employees Tagged: Tristano Cordova, Cody Ashby

Apr 01, 2025

Reliable Chevrolet - NM responded

Kyrstin, we’re thrilled to hear you’re loving your new car! Thanks for the kind words about our service. Enjoy the ride!

March 29, 2025

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Getting my car was a fast and easy process especially when dealing with eddie. He was super professional and had everything ready for me with the first 45 mins of being there. More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear that Eddie made your car buying experience smooth and efficient. We aim to provide top-notch service, and it’s great to see that reflected in your visit. Enjoy your new ride!

March 24, 2025

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I came into Reliable to buy a Colorado for my mom, Tierra approached me and my mom with a smile and a pleasant attitude, i really admired how Tierra was really friendly and patient with my mother who is push More

by Luke Luarkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oliver Jones, Michael Marsh, John Storz, Tierra Valerio , Derrick (Finance Manager)

Mar 25, 2025

Reliable Chevrolet - NM responded

We’re glad to hear that Tierra provided excellent service and made the buying process pleasant for you and your mother. However, it’s concerning to hear about the challenges you encountered with the finance process and the availability of the vehicle you were initially interested in. We appreciate your feedback and would like the opportunity to discuss your concerns further. Please reach out to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience.

March 16, 2025

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The service was poor. The staff were rude and they didn’t even fix my car. My engine light came on 2 hours driving off the lot. They sold me a lemon and won’t even repair More

by Mariku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Marsh, John Storz

Mar 19, 2025

Reliable Chevrolet - NM responded

It is concerning to hear about the issues you faced with your vehicle and our staff. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

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