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Kenneth Melendez
Kenneth Melendez at Rallye Lexus
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Kenneth Melendez

Sales & Leasing Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.7
15 Reviews

Languages Spoken

Spanish Spanish

4.7

15 Reviews

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15 Reviews of Kenneth Melendez

November 28, 2024

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Employee Rating

Ken was very thorough and remained in contact with me to keep me informed of the status of my reserved TX due to the recall. It was a pleasure working with him and I look forward to working with him again i More

by JIJUMATHEW87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Danny Semedo

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Dec 01, 2024

Rallye Lexus responded

Here at Rallye Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Ken, and it was a pleasure having you at the dealership. We appreciate your review! John Tetta 516-676-4000

November 14, 2024

Dealership Rating
Employee Rating

Very professional, pleasant and knowledgeable staff and highly recommend Very happy with my new vehicle More

by RUBAMIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo , Jeffrey Matheos

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Nov 14, 2024

Rallye Lexus responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! John Tetta 516-676-4000

November 13, 2024

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Employee Rating

Excellent work ethic. Very respectful of your opinion and no pressure to buy. Would recommend it to anyone. More

by carlitos3774
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

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Nov 14, 2024

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

October 18, 2024

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Employee Rating

I sometimes felt like I was bothering them with my questions. My salesman was not very friendly or accommodating. More

by KEVINJQUINN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Ok

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Oct 18, 2024

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Tetta General Manager 516-676-4000

September 23, 2024

Dealership Rating
Employee Rating

Very professional and helpful staff. . Ken was great in follow up.as were the other staff. Thank you! More

by CHWEB93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok , The gentleman who helped with the tech aspects of car

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September 19, 2024

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Employee Rating

Very professional in every aspect of the process. Each person was very knowledgeable. The dealership environment was friendly and accommodating! More

by GEORGEBRUNS1945
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok , Andy Hyun

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Sep 20, 2024

Rallye Lexus responded

George, thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Tetta 516-676-4000

July 08, 2024

Dealership Rating
Employee Rating

Kind and courteous . They spent alot of time with me and didn't pressure me More

by Kimmi rn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok , Jeffrey Matheos

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Jul 08, 2024

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! Stefanie Horn 516-676-4000

May 09, 2024

Dealership Rating
Employee Rating

Ken was helpful and informative. I would happily recommend Ken for someone looking to buy a Lexus car or truck More

by BPANDKIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 09, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! Stefanie Horn 516-676-4000

March 21, 2024

Dealership Rating
Employee Rating

Everything about buying my first new car at Rallye Lexus after leasing everything previously was so stress free it was hard to believe. More

by RICH.MLOTOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok , Jeffrey Matheos

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Mar 22, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rich, please let us know. Stefanie Horn 516-676-4000

August 19, 2023

Dealership Rating
Employee Rating

Oh salesman Ken was very informative very accommodating. We enjoy the experience tremendously. This is our fourth RX 350. We absolutely love it and will be back to the next one. More

by GKERN2043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 21, 2023

Rallye Lexus responded

It's fantastic to hear that Ken provided you with great customer service while assisting you with your new RX 350! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Lexus! Stefanie Horn 516-676-4000

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