Kenner Rosario

I meet with Diann she is the best! She would work her magic every step of the way. She is attentive, caring and customer centered. If you want the best look for her! She would work her magic every step of the way. She is attentive, caring and customer centered. If you want the best look for her! More

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My wife and I are always amazed with Diana's expertise and outstanding customer service! We are definitely going to recommend our friends and family to City World Hyundai to see Diana! She's the best! and outstanding customer service! We are definitely going to recommend our friends and family to City World Hyundai to see Diana! She's the best! More

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On June 18,2024 I trade in my 2018 Nissan rogue SV AWD with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. with higher mileage for another 2020 Nissan rogue SL AWD. with less mileage that I was looking for and needed. I was welcome very good by everyone. But the Nissan was missing so many stuffs and parts on the vehicle from the Front bumper was dented in the front but they did fixed the dent on it. Tow hood cover was missing the fog lights were damaged and missing plus the front bumper by the driver side was loose wide open and the passenger side front bumper was also the same all of them were missing it’s brackets. It does not stop there the car was missing wipers all of the front wipers were bad and the sad part was they gave me only ONE KEY. And with that I did asked the sales person many times does the car has all the 2 keys and I was told YES the other key is in the safe you will have it when all the paperwork is done All this things I mention they did not fix none of it they keep playing game on me come in on Tuesday come in on this day just like that despite I have to be calling them over and over can I bring in my car but there was no success at all then I got tired. They did not honor their promise at all. So basically they were selling that vehicle without all those aspects of it. I was badly disappointed. Now I have to spend my own money and all this stuff are expensive plus the labor to buy and fix all this parts that are missing they could have done it but you know what they don’t care. Now I regretted why I got this car from Hyundai and this is all I have to go through is nonsense. My car I trade in nothing was missing everything was 100% up to date. I have been with Nissan since 2010 and this is the first time I got a car from a dealership with this problem that I will never forget. More

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6/27/2024 I was help by Alexa she is the best very helpful very honest very straightforward she took her time showed me each car told her features I would like or want in my car she listened and found helpful very honest very straightforward she took her time showed me each car told her features I would like or want in my car she listened and found me something that I prefer now I'm driving a 2024 Hyundai Sonata Limited I made the best choice and decision they only wait was the banking and getting a approval which didn't take much but it got situated and I was able to leave with my car same day I love my Hyundai and I'm honestly glad I gave up my Honda will be referring everyone to Alexa and I hope everyone out here who is car shopping to choose Hyundai. This dealership is the best More

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She is an amazing salesperson. She goes above and beyond with her clients ensuring satisfaction. I was please to have had her. She is truly an asset to hyundai! She goes above and beyond with her clients ensuring satisfaction. I was please to have had her. She is truly an asset to hyundai! More

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MUST READ REVIEW! !! For the most part, car dealerships are awful these days, especially when you’re in the market for a pre-owned vehicle. There’s little to no transp !! For the most part, car dealerships are awful these days, especially when you’re in the market for a pre-owned vehicle. There’s little to no transparency when it comes to price, they stack fees upon fees, and dealers often just about force you into financing just so they can hide all of the above into an ‘affordable’ monthly payment that benefits no one but the finance manager. BUT NOT AT CITY WORLD HYNDAI! I walked in the door to see a car that found online with low mileage and an attractive price tag, was greeted by Diana seconds later who ended up assisting me on the transaction, and literally drove out with the car, detailed, registered, and plated, in a little under two hours. For anyone who’s ever gone to a dealership before, this is almost unheard of! There was NO xx, no dealer fees, no forceful financing tactics, no gimmicks, no games—nothing. I knew exactly what I wanted, how I wanted it done, and in the timeframe I needed it done by, and she delivered. She was on point, polite, quick, efficient, and knew the process inside and out - 5 stars - I’d add more if I was able! If you’re looking for a seamless, enjoyable car buying experience, I strongly suggest that you go see Diana at City World Hyundai on Boston Road. I just can’t say enough about how satisfied I am with the entire experience. Thank you, Diana! More

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The staff was excellent they trully provide you with exceptional service they answerd all our questions and went above and beyond to get us exactly what we want and at no point in time did we ever feel exceptional service they answerd all our questions and went above and beyond to get us exactly what we want and at no point in time did we ever feel any pressure to buy anything. Defenetly recommend this dealer ship More

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Diana provided exceptional customer service. The process of purchasing a car would seem stressful. Diana made it feel seamless and easy for us. The process of purchasing a car would seem stressful. Diana made it feel seamless and easy for us. More

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Very attentive treatment was excellent everyone was polite and helpful no issues what so ever polite and helpful no issues what so ever More

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Big thank you to Diana. Extremely helpful and patient with the purchase. Met every requirement I asked for with no issues. And a thank you to Peter for getting me out in a t Extremely helpful and patient with the purchase. Met every requirement I asked for with no issues. And a thank you to Peter for getting me out in a timely fashion. Much appreciated. Thank you. More

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