Kenchan Sedhai

Our experience at BMW of Alexandria was tremendous. In particular, I would like to recognize Krishma, who welcomed us in the parking lot with a warm smile, and whose knowledge about the BMW fleet was In particular, I would like to recognize Krishma, who welcomed us in the parking lot with a warm smile, and whose knowledge about the BMW fleet was impressive! More

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Christopher Clark was hands down the most genuine and kindest person I have work with. He didn’t push or pressure, but provided plenty of options and asked all the right questions. He kept it transparent kindest person I have work with. He didn’t push or pressure, but provided plenty of options and asked all the right questions. He kept it transparent, with with his management on providing solutions, and went as far as preserving the car for me. Everyone I crossed paths with at BMW of Alexandria was also kind and easy to talk to. I look forward to doing future business with this team again! More

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Overall great experience! It's been 7.5 years since my last new car buying experience, on my previous purchase, I was in-out of the dealership in 45 mins wrapping up a de It's been 7.5 years since my last new car buying experience, on my previous purchase, I was in-out of the dealership in 45 mins wrapping up a deal - granted I did the whole deal over the phone. This time with BMW of Alexandria, I was at the dealership for 4.5 hours - granted that's from start to finish: test drive, negotiating, financing and then off I went with my new car. My salesman Andrii was the utmost respectful and informative - he explained the vehicle specs to me in detail, which was much appreciated, off I went on my test drive…upon my return I made a fair & competitive offer, we went back and forth about 3x, but I stayed firm on my offer. Finally, the new car manager [Kenchan] accepted, they even found me an incentive via NFCU [another plus…!]. At the last step of my purchase, I was introduced to Dustin who was courteous and direct - I explained to him that my cu was offering X% @ 84 months, he asked that if he was able to beat hat offer, it if I would go with their financing - sure enough he was able to beat it at the terms I felt comfortable. He went over all the offerings his dealership offers where I kindly declined and off I went home with my car. An overall great experience! More

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Our BMW sales rep, ssles manager, financial rep and Genius rep were outstanding - great experience! Genius rep were outstanding - great experience! More

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