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Ken Graf
Ken Graf | Page 41
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
435 Reviews
435 Reviews
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435 Reviews of Ken Graf
December 01, 2018
Excellent The service was great, I felt well-informed and not like I was being sold something unnecessary like ive felt in some other shops. Being kept up to da The service was great, I felt well-informed and not like I was being sold something unnecessary like ive felt in some other shops. Being kept up to date with text was pretty rad, as well. More
by tranifog
Verified Customer
December 01, 2018
cold air blowing in feet Service rep was able to determine the problem was in the design of vehicle and found a workable solution for me. Friendly, clea, timely service. Treat Service rep was able to determine the problem was in the design of vehicle and found a workable solution for me. Friendly, clea, timely service. Treated with respect at all times. More
by Nancy5
Other Employees Tagged: Nik Novotny
November 29, 2018
Very good Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experi Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experience. I will return for future service needs. More
by robinphickman
Other Employees Tagged: Colin Kufahl, Meaghan Tobin
November 24, 2018
Ridiculously expensive and sloppy Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub cap cover was missing. Never had a problem with it staying on before but an hour after they rotate my tires now it falls off? I called them and the person I talked to said e would have the person that checked me in get a hold of me (hasn't yet) you would think they would just say our bad come in and we will replace it. Especially with what they charge for service. At least they rotate my tires the last time they charged me and never rotated them. Onoy reason I went there is to keep up with the warranty, never again. More
by shep279
Other Employees Tagged: I dont
November 24, 2018
40000 Mike service and some concerns Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealer Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealerships and Luther Nissan is rated number one in many of the social media sites. And doesn't it make sense to get your Nissan service at a Nissan facility More
by dblj40_2000
Other Employees Tagged: Mary Taaffe
November 23, 2018
Organized My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat was moved as I had it adjusted just perfect. More
by jesdixie
Other Employees Tagged: Cashier was very nice
November 22, 2018
Random repair Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With the text updates I was always in the know. It was a great service to make sure I knew every step of what they were doing. More
by thornton8000
Other Employees Tagged: Brian Nerka , Paul Berggren, Andy Heille
November 22, 2018
Recall and maintenance Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my concerns and taking care of the recall issues. More
by Bobbie C.
Other Employees Tagged: Craig Brink , Kathy Heitzinger
November 21, 2018
Recall visit Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! More
by Joe.Fabeck
Other Employees Tagged: Craig Brink , Greg Isham, Scott Nemitz, Sue Wegleitner
November 20, 2018
A+ Service New Tires Installed Highly recommend IGH Kia Luther from the immediate service on arrival to making sure I was given status on completion of new tires. Did research best Highly recommend IGH Kia Luther from the immediate service on arrival to making sure I was given status on completion of new tires. Did research best tires for my KIA and they special ordered them. Love my tires. Very happy with service reps throughout the service. Thank you. More
by Laker
Other Employees Tagged: Greg Isham, Taylor Minners
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