
Ken Graf
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
171 Reviews
Write a Review171 Reviews of Ken Graf
June 26, 2024
Great Service advisor, a clean area for customers. I was told what my Telluride needed to be done for service. I bought my Kia Telluride from the wrong dealership! I was told what my Telluride needed to be done for service. I bought my Kia Telluride from the wrong dealership! More
April 26, 2024
It is always a breeze bringing my car in for thee recommended maintenance. They are so friendly, efficient, and honest. I never have had a complaint and I've been coming here for almost a decade no recommended maintenance. They are so friendly, efficient, and honest. I never have had a complaint and I've been coming here for almost a decade now. More
April 18, 2024
I got in quickly I was told what they needed to do I was kept informed as to what time I could expect to pick up my vehicle Our car was clean when picked up. was kept informed as to what time I could expect to pick up my vehicle Our car was clean when picked up. More
Other Employees Tagged: Stephen Stulz
April 15, 2024
Great staff, great communication! Always a pleasure to do business with the service department. And, I appreciate the good coffee while waiting. Always a pleasure to do business with the service department. And, I appreciate the good coffee while waiting. More
Other Employees Tagged: Michael Wagner
November 30, 2023
Appointment on time. Followed specific request to test battery ( because of age) . Ken kept us informed of the service department findings and recommendations of a new Followed specific request to test battery ( because of age) . Ken kept us informed of the service department findings and recommendations of a new battery. More
November 26, 2023
I didn’t like that I called 3 separate times to find out the status of my vehicle. No call back was ever given. I was texted that the vehicle was done and a list of recommendations for additional services s the status of my vehicle. No call back was ever given. I was texted that the vehicle was done and a list of recommendations for additional services such as brakes, tires, wiper blades, air filters and strangely a belt for the motor that was completely replaced but with the old belts and not new belts with a new motor??? More