Kelsie Bardsley
Kelsie Bardsley at Lundgren Honda of Greenfield
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Kelsie Bardsley

Service Adviser

Lundgren Honda of Greenfield

409 Federal St
Greenfield, MA 01301

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4.9
38 Reviews

Dealership Experience

2 yrs, 10 mos

4.9

38 Reviews

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38 Reviews of Kelsie Bardsley

October 18, 2024

Dealership Rating
Employee Rating

Mike Perry is a bully. He does not honor their warranty. He will not fix problems with the used vehicle we just purchased. He threatened me that if I filed a complaint with More

by armenemargosian
Recommend Dealer
No

Other Employees Tagged: Michael Perry

Oct 19, 2024

Lundgren Honda of Greenfield responded

I'm sorry to hear about your experience. It sounds frustrating, and I appreciate you bringing this to our attention. We strive to provide excellent service and honor our commitments, so it's concerning to hear that you felt otherwise. I encourage you to reach out directly to resolve this issue. Your feedback is important to us, and we want to make things right. Thank you for sharing your concerns.

July 17, 2024

Dealership Rating
Employee Rating

I recently purchased a new Honda Pilot. This is my 5th vehicle that i have purchased and I have worked with Marty every time. The teamwork of Marty and Connie make it easy and pleasant to b More

by L Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Kendrick, Rob Avery

May 07, 2024

Dealership Rating
Employee Rating

Very helpful and friendly service! I had an issue that was not fixed at the first visit, but Kelsie was very attentive and reached out directly to resolve the issue. I come to Lundg More

by Will S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

April 12, 2024

Dealership Rating
Employee Rating

There were ups and downs within the process but not attributed to the dealership or anyone I worked with. Everybody was great working through any bumps. I have been with their dealership since 2009 and More

by claireconverse
Purchase Time
Recommend Dealer
Yes

March 07, 2024

Dealership Rating
Employee Rating

James made the whole experience so easy and stress free! I love my new car! More

by morganbowling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connie Grabowski, James Carr

December 20, 2023

Dealership Rating
Employee Rating

Awesome! Awesome! Awesome! I always enjoy spending time at this dealership, even though it is usually for car maintenance. The office is comfortable and the More

by HondaMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Dec 20, 2023

Lundgren Honda of Greenfield responded

Thank you for the kind review! Our Lundgren Honda of Greenfield team is grateful for your continued support and looks forward to seeing you at your next visit!

Dec 20, 2023

HondaMom responded

See above review. 😁

Dec 20, 2023

HondaMom responded

Absolutely! You are very welcome! Happy Holidays to you all! ❤️

December 15, 2023

Dealership Rating
Employee Rating

Service was great and efficient Kelsie the service advisor was super. Always go there to get my Honda serviced. More

by Res555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Lundgren Honda of Greenfield responded

Hey Res, thank you for your loyalty and for sharing your great service experience with Kelsie at Lundgren Honda of Greenfield! We'll see you next time! Safe travels!

December 09, 2023

Dealership Rating
Employee Rating

Kelcie does a fabulous job. Like hanging with a good friend who is taking care of your business. The entire service crew is the best. More

by bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Lundgren Honda of Greenfield responded

We're so glad to know that you had a great experience with Kelcie and our service team at Lundgren Honda of Greenfield. We aim for everyone to feel like they are among friends here! Thanks for the review.

November 17, 2023

Dealership Rating
Employee Rating

My service has always been excellent. Kelsey does a great job and is on top of things. More

by miltywilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Robert Lovering

Nov 17, 2023

Lundgren Honda of Greenfield responded

Hey Milty, thank you for the 5-star rating! We're pleased that Kelsey provided you with great service during your visit. We'll see you next time at Lundgren Honda of Greenfield!

Nov 17, 2023

miltywilliams2 responded

Post my review please

November 17, 2023

Dealership Rating
Employee Rating

This dealership is very customer service oriented, the staff is accommodating, caring, efficient and effective. More

by Acarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Maxx Hagen

Nov 17, 2023

Lundgren Honda of Greenfield responded

We're so glad to know you had a positive experience with our team at Lundgren Honda of Greenfield. We strive for efficiency and effectiveness in all we do, thank you for noticing!

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