Kelsey Johnson

Was fast a easy to get service’ car was given back clean and ready for use and ready for use More

by alexisabrown1003 Verified Customer Verified Customer

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My car has been at Kia 6 times picked it up this last Thursday filed up my tank and same problem still as the first time October 5th I believe almost $4000 later and same issues not sir why they can not Thursday filed up my tank and same problem still as the first time October 5th I believe almost $4000 later and same issues not sir why they can not fix the car I am beyond frustrated at this point as soon as this happens today I called Misty the service advisors are great but on the repair side. I am so frustrated and disappointed this is taking a toll on me missing work and constantly tuning to Kia. Is unacceptable same is sue 2 months later so much money and the repair people I feel like are just guessing if I let you know what it’s doing Kia should be able to fix it this has been so awful and stressful I can not even explain I am so disappointed with the repair team More

by sortiz36 Verified Customer Verified Customer

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Have been using Regal for years! Greg and Jeremy has taken care of me and do an excellent job! Greg and Jeremy has taken care of me and do an excellent job! More

by grnrwatson Verified Customer Verified Customer

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Great service never have a problem doesn’t matter who the service technician are always helpful service technician are always helpful More

by julyluvchild23 Verified Customer Verified Customer

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My daughter brought her new Kia Sportage there because of a USB CarPlay problem she had video of the problem but they said Kia would not cover it unless they could duplicate the problem while the car is ther a USB CarPlay problem she had video of the problem but they said Kia would not cover it unless they could duplicate the problem while the car is there. I see that totally unacceptable. I personally have had no problem there with service but to treat a member of my family that way after I recommend them is just wrong. More

by steve.roberts5711 Verified Customer Verified Customer

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Very helpful and very good communication during the service appointments. Waiting area is clean but pretty small and can get crowded. service appointments. Waiting area is clean but pretty small and can get crowded. More

by jama.cook1 Verified Customer Verified Customer

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Service was fast, but the prices are too high. Hopefully, they can find ways to bring the prices down. Hopefully, they can find ways to bring the prices down. More

by JLROBINSON19650 Verified Customer Verified Customer

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The staff is always professional and the payment desk is efficient and polite. I haven't been very happy with the actual service technicians lately. I think they should slow down a little and check things m efficient and polite. I haven't been very happy with the actual service technicians lately. I think they should slow down a little and check things more thoroughly. More

by christopher.danvers Verified Customer Verified Customer

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horrible experience with kia my car has been towed and the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car with a 4k down payment I just need kia to fix it correctly people do not have that kind of money to spend and nothing is taken care of absolute most horrible and frustrating experience ever More

by sortiz36 Verified Customer Verified Customer

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Service is always great. It's always clean in the waiting room. I always get waited on. It's always clean in the waiting room. I always get waited on. More

by DaJoQuim Verified Customer Verified Customer

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