Kelsey Johnson
Kelsey Johnson at Regal Kia Lakeland
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Kelsey Johnson

Kia Service Adviser

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
788 Reviews
4.8

788 Reviews

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788 Reviews of Kelsey Johnson

June 21, 2024

Dealership Rating
Employee Rating

Everything was very good, A very enjoyable experience. A big thank you to everyone involved. More

by drn55044
Recommend Dealer
Yes
Jun 25, 2024

Regal Kia Lakeland responded

Thank you!

June 20, 2024

Dealership Rating
Employee Rating

I really appreciate the effort your employees put in to make me feel at home. More

by james8812
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 19, 2024

Dealership Rating
Employee Rating

Great customer service and the waiting area was comfortable. I really appreciated the personal attention, and they washed my car! More

by KAZMORROW1959
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

June 17, 2024

Dealership Rating
Employee Rating

She was awesome and very professional, though the problem with the alignment persists. I will be bringing it back. More

by patriot64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Misty Osborne

June 15, 2024

Dealership Rating
Employee Rating

Came in for an oil change and tire rotation. I was told a 100 point inspection would also be done. We'll I am not sure what was done because my coolant reservoir is still at minimum and my tire More

by jsk.brown
Recommend Dealer
No

June 13, 2024

Dealership Rating
Employee Rating

They took good care of me. They kept me informed throughout my service. Thank-you More

by BAUMANN MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

June 11, 2024

Dealership Rating
Employee Rating

Kelsey always give great customer care I think she deserves a bonus,as she is an asset to regal More

by LTLsiseH3300
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Regal Kia Lakeland responded

Thank you.

June 09, 2024

Dealership Rating
Employee Rating

The team provides great service. They keep me as the customer informed about my vehicle. More

by cal2042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Jun 10, 2024

Regal Kia Lakeland responded

We’re grateful for your feedback. Thank you!

June 08, 2024

Dealership Rating
Employee Rating

Regal make sure they give you the best services. And while you waiting they keep the refreshments ready at all time. More

by berightpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Kia Lakeland responded

Thank you so much for this review. We really appreciate you being a customer.

June 07, 2024

Dealership Rating
Employee Rating

He was very helpful in telling me what my car needs. He helped me understand it all. More

by christyloves31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

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