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Kelly Wilson
Kelly Wilson | Page 7
Sales Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
184 Reviews
184 Reviews
Write a ReviewDealership Experience
11 yrs, 11 mos
Industry Experience
14 yrs, 3 mos
184 Reviews of Kelly Wilson
October 29, 2023
Bobby Miller has been my Service Advisor since 2015 when I started bringing my Cadillac in for service. I purchased my 2nd one in 2018! Bobby is the reason I also the sole reason why I decided to purchase I started bringing my Cadillac in for service. I purchased my 2nd one in 2018! Bobby is the reason I also the sole reason why I decided to purchase my most recent Cadillac on 10/28/23 to “keep it in the family”, so I could continue bringing my vehicle in for service and maintenance to the same service center and have him as my point of contact! That’s over 8 years of loyalty to your dealership, when it was Ron Carter and now Big Star, all because of Bobby Miller! Lisa Velasco was my Sales rep to assist me with finding and eventually purchasing my most recent Cadillac. She was patient with me as I looked at various models, and didn’t pressure me to buy “a car”, but to buy the one I really wanted. She is excellent! Her demeanor and approach to working with prospective customers as engaging and compassionate. I also had a great experience with Ruben Cauton during the negotiation phase, as well as Kelly Wilson during the finance and contract phase! I didn’t catch the name of the young lady that walked me through the vehicle and helped me set things up in the vehicle. She was terrific. I am so sorry for not having that to provide, but Lisa can give you that. Thank you for making this such a wonderful process. I had to purchase a vehicle, much sooner than I anticipated, and they were all exceptional. More
by KWilson
Verified CustomerOther Employees Tagged: Lisa Velasco, Ruben Cauton, Bobby Miller
October 27, 2023
She is great, very courteous and attentive. She makes me feel comfortable and confident about my vehicles maintenance She makes me feel comfortable and confident about my vehicles maintenance More
by cutsbyastro713
Other Employees Tagged: Mike Pierce , zzKarah zzGonzales
October 23, 2023
Great work on getting us finaced no challenge was to hard to get the deal completed. to get the deal completed. More
by MICHAELDARDENJR06@gmail.com
Other Employees Tagged: Benito Sanchez, Iriam Diaz, Ainsley Roark , zzJeff zzDial, zzFrederick zzMcGrew
October 22, 2023
It’s a nice atmosphere. With great customer service They are very helpful and kind. With great customer service They are very helpful and kind. More
by roserodriguez45
Other Employees Tagged: Lisa Velasco, Casie Shores
October 15, 2023
I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More
by CECBLA
Other Employees Tagged: Mike Pierce, Lisa Velasco, Ruben Cauton, Denise Beyner-Stanley, Wiem Head, Kevin Sonnier, Raven Rasberry , zzJeff zzDial, zzJason zzWilson
October 14, 2023
The whole experience was awesome & Wiem was excellent to work with. We are very excited with our purchase. work with. We are very excited with our purchase. More
by thelukeduke
Other Employees Tagged: Ruben Cauton, Wiem Head
October 14, 2023
Jose was very friendly and helpful to us. A 5 star employee deserves a raise. A 5 star employee deserves a raise. More
by SHARONEGRIFFITH57
Other Employees Tagged: Jose Teran , Benito Sanchez
October 04, 2023
Ours salesman Phillip always gives 5 star service. This is my 3rd car sold by him. He is why Big Star is our dealership This is my 3rd car sold by him. He is why Big Star is our dealership More
by JEN_061182
Other Employees Tagged: Phillip Connor
October 04, 2023
Very professional they really know how to take care of their customers. Phillip Conner has been awesome and a very good salesman to us. Extremely happy. their customers. Phillip Conner has been awesome and a very good salesman to us. Extremely happy. More
by sailing007
Other Employees Tagged: Phillip Connor, Bobby Miller
October 02, 2023
Mark was responsive, knowledgeable, and customer-oriented from the onset. He was determined without being overbearing, and worked diligently to secure a great deal. Each person I encountered from the man from the onset. He was determined without being overbearing, and worked diligently to secure a great deal. Each person I encountered from the manager (Reuben), the finance department (Kelly), and the transporter/driver (Angela) were fabulous. I always felt I was in good hands and I would recommend Big Star Cadillac to anyone. Thank you for helping me get my car! Kudos to the GM (Mike) for an all-around great team effort! More
by Christina B.
Other Employees Tagged: Mark Mauricio, Angela Davis, Mike Pierce, Ruben Cauton
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