Kelly McNichol | Page 19
Service Manager
Genesis of Englewood powered by Benzel-Busch
25 Grand Ave
Englewood, NJ 07631
Languages Spoken
English
262 Reviews
Write a Review262 Reviews of Kelly McNichol
November 04, 2024
Kelly, the Service Manager responded immediately and efficiently. She handled everything and quickly. She represents Genesis Corporate as a company that stands by their principles and values. It i efficiently. She handled everything and quickly. She represents Genesis Corporate as a company that stands by their principles and values. It is a pleasure working with Genesis. More
November 03, 2024
I recently took my Genesis G90 to Genesis of Englewood powered by Benzel-Busch, and I am beyond impressed with the experience. From start to finish, the service was exceptional. The team was incredibly we powered by Benzel-Busch, and I am beyond impressed with the experience. From start to finish, the service was exceptional. The team was incredibly welcoming, professional, and made me feel like a valued customer. Scheduling my appointment was effortless, and they accommodated my needs perfectly. The attention to detail in servicing my G90 was outstanding. The technicians clearly know these vehicles inside and out, and their expertise shows. My car was returned in immaculate condition, performing better than ever, and they even went the extra mile with a complimentary wash and vacuum. The staff kept me updated throughout the process, explaining everything clearly, and made sure I was comfortable and informed. It’s rare to find a service center that combines such high-quality care with a personal touch, but Genesis of Englewood does it flawlessly. If you’re looking for a place that treats you like family while providing top-tier service for your Genesis, I highly recommend Genesis of Englewood. They truly exceeded my expectations, and I will absolutely be returning for all my future service needs! More
Other Employees Tagged: Michael Hill, Jeff Jin Chun, Lawrence Kramer, Chuck Bond, Tamara Mendoza, John Skopetos, Jon Koyfman , Clinton Ma, Jason Morgan
November 01, 2024
Extremely disappointing. If I could give it less than 1 star I would! They’ve repaired my new Car more than 4 times. It’s a lemon and the service manager dodges my calls and If I could give it less than 1 star I would! They’ve repaired my new Car more than 4 times. It’s a lemon and the service manager dodges my calls and claims a loaner want avians for. Whole week. My car is still there and today was the very 1st call from anyone. Terrible! Thank God for Genesis Corporate who has taken the case over. Shame. Shame. Shame. More
Other Employees Tagged: John Skopetos , Jason Morgan
October 27, 2024
Excellent service department. Made best of very annoying situation and took care of me and the cars needed service. Definitely recommend these guys for anything genesis you may Made best of very annoying situation and took care of me and the cars needed service. Definitely recommend these guys for anything genesis you may need. More
Other Employees Tagged: Jason Morgan
October 26, 2024
Professional group in sales and administration but disappointed in service that did a poor job of patching a few scratches on front and back fenders. Car was also sold to me without floor mats whi disappointed in service that did a poor job of patching a few scratches on front and back fenders. Car was also sold to me without floor mats which replacement will be very costly. More
Other Employees Tagged: Jeff Jin Chun, John Skopetos , Jason Morgan, Matthew Paparazzo
October 24, 2024
Great sales and customer service. Thanks to my salesperson Tamara and service manager Kelly. I highly recommend Genesis of Englewood. Thanks to my salesperson Tamara and service manager Kelly. I highly recommend Genesis of Englewood. More
Other Employees Tagged: Tamara Mendoza
October 21, 2024
Best sevice also people help is so good and car take a care good and nice cleaning and only thing waiting room is not so good care good and nice cleaning and only thing waiting room is not so good More
Other Employees Tagged: Michael Hill, John Skopetos , Jason Morgan
October 19, 2024
Service was much better than the dealer in Wayne New Jersey. I was pleased at how quickly I could make an appt. Jersey. I was pleased at how quickly I could make an appt. More
Other Employees Tagged: John Skopetos , Jason Morgan

