Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake
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Kelly Cavanagh

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
147 Reviews
5.0

147 Reviews

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147 Reviews of Kelly Cavanagh

January 21, 2025

Dealership Rating
Employee Rating

Great dealership. Everybody was professional Kelly and Nez was a great help Definitely would recommend. Good service More

by TTROY3155
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj

January 18, 2025

Dealership Rating
Employee Rating

The whole process of ordering a car and picking up the car was wonderful, the tech that showed us how to operate the systems within the car was very helpful, no complaints at all. More

by DAVISDIGGERS
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Jan 20, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 12, 2025

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Employee Rating

Great employees, great help great service. Please what their professionalism And Communication No major issues great service More

by TTROY3155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj

Jan 14, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

January 11, 2025

Dealership Rating
Employee Rating

Kelly made the car buying process easy. We didn’t feel pressured or rushed at any point. She was friendly and nice to work with from start to finish. Would highly recommend her and BMW West More

by HallieGold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Filo

Jan 14, 2025

BMW of Westlake responded

Hallie, we are very happy we could provide you with a positive experience!

January 10, 2025

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Brittaney worked with me on my service and was extremely helpful. Loaner car ready and everything went smoothly. More

by ohbobwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jan 12, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

January 03, 2025

Dealership Rating
Employee Rating

Kelly is very conscientious, very knowledgeable, courteous, and friendly. The service department at BMW Westlake is good, but I'm a customer of BMW Westlake because of Kelly. She's the best. More

by JSLUPO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

BMW of Westlake responded

Your satisfaction is our top priority.

January 02, 2025

Dealership Rating
Employee Rating

Great experience! Kelly went out of her way and picked me up from the airport and dropped me back off at the airport. All paperwork was ready for me to sign when I got More

by TEAMCECIL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 29, 2024

Dealership Rating
Employee Rating

My husband and I just purchased our second BMW from BMW of Westlake and had a great experience once again. Our sales rep, Kelly was really helpful and a pleasure to work with. The process went very smoothl More

by Lola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Jan 01, 2025

BMW of Westlake responded

Lola, thank you for sharing your positive experience!

Jan 02, 2025

Lola responded

Great experience all around!

December 27, 2024

Dealership Rating
Employee Rating

Low to no pressure. This is my 4th car with BMW Westlake, always been competitive and fair. More

by SPENCER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 07, 2025

BMW of Westlake responded

Spencer, we are so pleased you enjoyed your visit to BMW of Westlake!

December 26, 2024

Dealership Rating
Employee Rating

Very pleased with the sale. I did not feel pressured at all. And I got a very fair trade in value on my car. There are a few minor details that they are taking care off too. More

by GENTPET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Fejes

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