Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake
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Kelly Cavanagh

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
137 Reviews
5.0

137 Reviews

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137 Reviews of Kelly Cavanagh

December 06, 2024

Dealership Rating
Employee Rating

The team was courteous, on time, knowledgable on product and fun! I also appreciated Ian who taught me how to use the electronics More

by BETHSANDERS1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2024

BMW of Westlake responded

Beth, thank you for sharing your positive experience!

December 06, 2024

Dealership Rating
Employee Rating

I custom ordered a new BMW and Kelly took very good care of me . When my new car came in , Ian helped me get it set up for me . Great team effort , very satisfied highly recommend BMW of Westlake More

by jtcomella62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Ian Filo

Dec 08, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

December 06, 2024

Dealership Rating
Employee Rating

I’ve been in some form of sales position for well over 35 years and I’ve only come across professionalism on the level that Kelly Cavanaugh gives on a very few occasions. I had a dozen different choices to More

by AFS1979RSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Fejes

Dec 08, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

December 04, 2024

Dealership Rating
Employee Rating

Second car bought at BMW of Westlake and second great experience . Kelly went above and beyond and Ian was extremely helpful helping me set up my new car . More

by jtcomella62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Dec 06, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

December 04, 2024

Dealership Rating
Employee Rating

The entire new car purchase went very well and I am enjoying my new X3. All personnel I interacted with at the dealership were great, especially my sales associate Kelly Cavanagh. More

by mikebellantoni
Recommend Dealer
Yes
Dec 06, 2024

BMW of Westlake responded

Mike, thank you for sharing your positive experience!

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

November 22, 2024

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Employee Rating

Amazing service! No pressure and amazing communication from Kelly. She answered every question clearly. Even scheduled my service for my recall and had me in and out More

by GABRIELLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

Nov 25, 2024

BMW of Westlake responded

Hi Gabrielle, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 01, 2024

Dealership Rating
Employee Rating

Kelly is the consummate salesperson. Immediately responds to calls and texts. I’ve had a lot of high end vehicles and haven’t had an experience as easy and stress free as I had with he More

by MARGORNL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Nov 04, 2024

BMW of Westlake responded

It's experiences like yours that really keep us motivated!

October 22, 2024

Dealership Rating
Employee Rating

Very professional and responsive. The entire process was very easy. I would highly recommend this dealership. More

by DZIGS32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 21, 2024

Dealership Rating
Employee Rating

Overall great experience, Kelly was awesome to work with. She helped with am my needs and was very easy to work with. 10/10 recommend to anyone! More

by mike.mottola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Fejes

Oct 25, 2024

BMW of Westlake responded

Mike, reviews like this give us motivation and help us ensure we provide high-quality care.

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