Kelly Cavanagh

Kevin is the best! He went above and beyond to make sure my vehicle was serviced properly and kept me informed on what was going on with it. Customer service at its bes He went above and beyond to make sure my vehicle was serviced properly and kept me informed on what was going on with it. Customer service at its best. More

by OH1221YF Verified Customer Verified Customer

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I have had the best experiences from start to finish, and every moment in between! Thank you so much for incredible care and service. every moment in between! Thank you so much for incredible care and service. More

by ROBINSIEDEL525 Verified Customer Verified Customer

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Kelly Cavanagh & Josh service advisor answered my questions and gave very helpful info. This is my 2nd car bought with Kelly and BMW of Westlake. My service advisor Josh was top notch questions and gave very helpful info. This is my 2nd car bought with Kelly and BMW of Westlake. My service advisor Josh was top notch More

by PATTYFINK Verified Customer Verified Customer

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Easy, smooth transition, beautiful presentation for my car, and the mini lesson was great The customer service and follow through is excellent car, and the mini lesson was great The customer service and follow through is excellent More

by DANIELLEMLEONARD96 Verified Customer Verified Customer

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This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in my new car. . More

by REALTORSANDYAUSTIN Verified Customer Verified Customer

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Really just the most amazing dealership you can go to. The service department is amazing. The service department is amazing. More

by bmquick08 Verified Customer Verified Customer

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Kelly was wonderful and made buying my car stress free! Very happy with my experience Very happy with my experience More

by MEGANMROLL Verified Customer Verified Customer

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Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past month, x6 needed a water pump, part was there job was dune the same day as oil change under warranty. X7 had a front driver clunk, sway bar link, there the next day to be installed under warranty. To me car brand ownership is heavily weighted toward service and dealer experience, Matt provides that for me. More

by GUSGOLINSKI Verified Customer Verified Customer

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Kelly was a dream to deal with. Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before sh Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before she turned me loose on the road. Arriving back we spent 5 minutes crafting our deal for finance. She got me that deal and out the door in one day. I was in a predicament and that was exactly the experience I needed for my mind to settle on bmw Westlake as the preferred dealer of choice were I can continue to be amazed by the brand, ownership, sales and service. More

by GUSGOLINSKI Verified Customer Verified Customer

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I really can't think of a better place to have my car serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The pa serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The parts department goes out of their way to get my parts in a timely manner. I just adore this whole dealership including Sales. Don't get me started with how many times Ian has helped me and my friends will all of the technology on these vehicles. He is absolutely the best product Genius I have ever worked with. Jeff Hughes always reaches out when my car or my mom's car is due for service. More

by BQUICK Verified Customer Verified Customer

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