Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake

Kelly Cavanagh

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
192 Reviews
5.0

192 Reviews

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192 Reviews of Kelly Cavanagh

February 07, 2026

Dealership Rating
Employee Rating

Very professional and prompt. Kelly was very responsive to any questions and has an exceptional customer service mindset More

by Always curious
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 06, 2026

Dealership Rating
Employee Rating

I am pleased with my new SUV. I received excellent customer service. Everyone I met was friendly and helpful. More

by GOODSTER117
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

January 13, 2026

Dealership Rating
Employee Rating

Great! She was very helpful, highly recommend. Thank you Kelly was incredibly helpful and made the whole car buying process so easy! She took the time to li More

by NCRONCE
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Jan 15, 2026

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Kelly and the team here at BMW of Westlake!

January 09, 2026

Dealership Rating
Employee Rating

First time BMW purchaser, Kelly made the process very easy to purchase a new car for my wife for Christmas More

by Joe@mygreenimpressions.com
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Jan 11, 2026

BMW of Westlake responded

Jo, it's experiences like yours that really keep us motivated!

January 08, 2026

Dealership Rating
Employee Rating

Overall wonderful and easy experience. Top notch in all regards - GM, finance and sales. Great experience. More

by BCLEE78
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

December 07, 2025

Dealership Rating
Employee Rating

Kelly was amazing! She was so easy to work with, listened to what I was looking for and helped to make the entire process smooth. More

by ANNMARIE.KROL
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Dec 11, 2025

BMW of Westlake responded

Annmarie, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks for acknowledging Kelly.

November 28, 2025

Dealership Rating
Employee Rating

My second used car purchase from Westlake BMW. Pristine, well maintsined vehicles. Everything was disclosed and very transpatent. No problems, very professional, very smooth process, just a great More

by pjfelix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

November 28, 2025

Dealership Rating
Employee Rating

Kelly was great. Low pressure and very patient to answering questions. She made herself available to talk through different options. During the pricing conversation More

by Mbeno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Filo

Nov 30, 2025

BMW of Westlake responded

We are so happy to read such a great review about Kelly and BMW of Westlake!

November 23, 2025

Dealership Rating
Employee Rating

Kelly was patient and not pushy. She answered or sought answers to all my questions! More

by Jjamie22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian

Nov 24, 2025

BMW of Westlake responded

Jamie, thank you for your kind review; we are happy to pass along your comments to Kelly and Ian.

November 19, 2025

Dealership Rating
Employee Rating

Amazing experience and they made it simple GREAT Staff all around! Very happy with experience and would do again More

by VAUGHN1
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Nov 21, 2025

BMW of Westlake responded

Vaughn,thank you for sharing your positive experience!

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