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Kelly Adcock
Kelly Adcock at Toyota of Lancaster
Refer Me

Kelly Adcock

Fleet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
45 Reviews

I've been selling cars for over 20 years now and I specializing in helping clients find the car that best fits their needs while providing them with the best price and finance options.

Dealership Experience

20 yrs, 11 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

4.8

45 Reviews

Write a Review

45 Reviews of Kelly Adcock

September 29, 2024

Dealership Rating
Employee Rating

Kelly and the TOL team made my buying experience enjoyable and straightforward. Would highly recommend them to anyone looking for a Toyota More

by DALE.BOYLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 30, 2024

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

August 21, 2024

Dealership Rating
Employee Rating

Car is fine salesmen was great, contract guy was fine but does not follow-up and owes me $70.00. not happy with follow-up service. More

by LUCASF0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hernan Garay, Edgar Bravo, Joshua Alperin , Henry Abarca

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Aug 21, 2024

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. Please reach out to me directly at (661) 952-2103 so we can make things right.

April 11, 2024

Dealership Rating
Employee Rating

The dealership itself we have history as a client more than once and have not had a problem with the sales end they have always done a good job but unfortunately can not say the same about my families exp More

by Ij65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Kevin Carraway, Andy Chavez, Edgar Bravo, Cristian Alvarez, Jeff Calero, Jamie Gawellek , Henry Abarca, Edgar Monico

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Apr 11, 2024

Toyota of Lancaster responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to (661) 952-2103 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

December 02, 2023

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Employee Rating

They were very helpful, knowledgeable, and expedient during my car purchase. I would recommend them to my friends and family. More

by bartolom1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Oscar Garcia, Hernan Garay, Andy Chavez, Edgar Bravo, Cristian Alvarez

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Dec 04, 2023

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

November 13, 2023

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Sean Preston was very helpful and accommodating. He made everything very easy for me. I highly recommend Toyota of Lancaster for sales and service! More

by Mannyzepeda78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Edwards, Sonny Asaad, Sean Preston, Chanin Yescas, Dennis Grizzell, Edgar Bravo, Gladys Garcia, Jamie Gawellek, Maricela Cardenaas

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Nov 13, 2023

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

November 11, 2023

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Employee Rating

Excellent customer service and excellent communications. You made my vehicle purchase so easy and accommodating for me. More

by sharon.koike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 13, 2023

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

October 12, 2023

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Employee Rating

Helpful, patient, good service. Javier is excellent because he is respectful, informative, and got me a good deal. More

by WALKER3062
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Gutierrez

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Oct 12, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 28, 2023

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Is really friendly and a like the personal a recoment this place to buy car 🚘 More

by NOELIA.RODRIGUEZ11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo, Cristian Alvarez

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Jul 28, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 07, 2023

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Employee Rating

Exelente servici al cliente quede muy contents con el cervicio I como me alludaron gracias por toda su atencion More

by ARREOLAADOLFO29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elsie Lopez

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Jul 07, 2023

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

June 17, 2023

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Employee Rating

Good service helpful staff . Good service helpful staff. Clean facility. Fast service. Easy to get appt More

by darrylbossier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Gus Alatorre , Alexander Anwer

Report | Print
Jun 19, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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