Kelia House

Had a great experience! The staff was friendly, professional, and super helpful. I’ll definitely be coming back again! The staff was friendly, professional, and super helpful. I’ll definitely be coming back again! More

by Sandro Krkljes Verified Customer Verified Customer

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Attention was just OK i’ve been there three times and really is ok . Very clean place✅ really is ok . Very clean place✅ More

by MIJORKO_59 Verified Customer Verified Customer

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If I could give Jimmy 100 stars, I would! From the moment I walked in, he greeted me like I was the most important person in the room (which, let’s be honest, I kind of am). Jimmy’s knowledge From the moment I walked in, he greeted me like I was the most important person in the room (which, let’s be honest, I kind of am). Jimmy’s knowledge of the products? Next level. I felt like I was being guided by the Jedi Master of sales. He was patient, insightful, and really listened to my needs—almost like he had a crystal ball. But better, because he didn’t charge me for it. 😅 On top of being a sales genius, Jimmy's humor is next-level. I think I laughed more in that 30-minute chat than I did all year. I came in for a new gadget and left with a smile (and, of course, a great deal). Jimmy knows how to make the whole buying process feel like a breeze, and I’m pretty sure he could sell sand in a desert—if he wasn’t already too busy making my shopping experience unforgettable. 10/10, would recommend. Ask for Jimmy and prepare for a great time and a perfect deal. He’s basically the superhero of sales, but with better jokes More

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Luis was great - clear communication and prompt responses. He also made sure to answer any questions I had. responses. He also made sure to answer any questions I had. More

by shuntewrites Verified Customer Verified Customer

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Great customer service very attentive to the client. Very helpful in explaining the process of the work being done Very helpful in explaining the process of the work being done More

by yayala0764 Verified Customer Verified Customer

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Mohammed assisted with getting me in my vehicle he is our family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a sales man to anyone needing something reliable and affordable . He listens and delivers. More

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Kelia was fantastic. Really responsive and made sure I was taken care of. Superb job. Really responsive and made sure I was taken care of. Superb job. More

by John Verified Customer Verified Customer

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I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, professionalism, and a genuine willingness to help. The entire process—whether it was purchasing my vehicle, servicing it, or getting questions answered—was smooth and stress-free. The staff was knowledgeable, friendly, and never made me feel pressured. I truly appreciate the attention to detail and commitment to customer satisfaction. If you’re looking for a dealership that values its customers and provides excellent service, I highly recommend DTVW. More

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VW of Downtown Chicago is a modern marvel. The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department was very helpful getting new floor mats for our car and even had them in stock! I cannot understand why people would go anywhere else for their VW needs. More

by FordF150 Verified Customer Verified Customer

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It's a decent dealership. I brought my first truck from here & glad of my choice! I brought my first truck from here & glad of my choice! More

by TYCHICAGO79 Verified Customer Verified Customer

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