Keith Sutton

This was my third trip to Jim Butler KIA to have a recall headlamp switch replaced. My original switch was working without an issue. After 2 replacement switches I still do not have a reliable fully function headlamp switch replaced. My original switch was working without an issue. After 2 replacement switches I still do not have a reliable fully functioning switch. More

by timberoc Verified Customer Verified Customer

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I am always very pleased with the service that I get at Jim Butler Kia Jim Butler Kia More

by clb59 Verified Customer Verified Customer

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The shop made a mistake, which is understandable, but did the bare minimum to correct it. the bare minimum to correct it. More

by dabcock Verified Customer Verified Customer

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My window replacement went very well. The window guys were there on schedule and my wait time was reasonable. The window guys were there on schedule and my wait time was reasonable. More

by dandtyankey Verified Customer Verified Customer

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Very efficient, car was ready in the expected time. Nice waiting area. Polite and professional. Appreciate no high pressure sales efforts to upsell things you do not need. Nice waiting area. Polite and professional. Appreciate no high pressure sales efforts to upsell things you do not need. More

by salstazz Verified Customer Verified Customer

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I have 3 Kias and Keith and Jim keep them running in tip top shape. top shape. More

by Dan's Sedona Verified Customer Verified Customer

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We had a great experience with Keith. He is knowledgeable, friendly, and helpful. He updated us on our car's progress, and check-out was a breeze. He is knowledgeable, friendly, and helpful. He updated us on our car's progress, and check-out was a breeze. More

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I had a great experience with my maintenance appointment. Keith was clear about expectations and checked with me as to questions or concerns. Keith was clear about expectations and checked with me as to questions or concerns. More

by rapp4linda Verified Customer Verified Customer

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Keith told me how long it would take to service the vehicle and it is ready on time. vehicle and it is ready on time. More

by kwr032452 Verified Customer Verified Customer

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Haven’t been to this dealership in years. Went back bc oil change prices are $10 cheaper than HW Kia down the road. Keith has always been exceptional and the service there is always on point. Went back bc oil change prices are $10 cheaper than HW Kia down the road. Keith has always been exceptional and the service there is always on point. Excellent dude and excellent service across the board More

by parkers4.0 Verified Customer Verified Customer

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