Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/
Read moreDealership Experience
16 yrs, 1 mo
Languages Spoken
English
284 Reviews
Write a Review284 Reviews of Keith Sutton
June 21, 2024
Took my 24' kia niro in for a oil change and was surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch actuator fluid. More
June 20, 2024
It took 7 months to give me an answer on my car, after I bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. More
June 19, 2024
They had my car for 7 weeks. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I feel like if I call you repeatedly and you repeatedly told me my car will be ready in the next couple of days and it’s not, I would appreciate a phone call updating me and letting me know what’s happening More
June 18, 2024
The Service staff was very friendly and knowledgeable: I felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for m felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for my service needs most definately! More
Other Employees Tagged: David Dickerson, Matt Burch
June 18, 2024
I was kept very well informed as work progressed and given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. More